Top Hotels Near Tres Rios Ecopark in Playa del Carmen from AU$131

"Wonderful stay "

"Everything was better than we could have imagined, 10/10 would come again in a heartbeat!! "

"great pools, helpful staff, activities offered daily"

"Carlos and Abel at the pool bar are the friendliest staff you could ask for. Always there with a smile."

"The room decor looked great, however as soon as you come into the room the smell is bad. The resort itself is pretty, kids pools are great. The ocean was not.. too much seaweed, the cleaning crew cleaned seaweed with truck between 9 am - 1pm right when you are at the beach.. not good, smelly, blocking the view."

"Clean rooms, very nice resort and excellent staff "

"Rooms are big, clean and nice. Staff is HORRID! My check experience was absolutely terrible. The lady checked me in was rude and barely knew any English. She had me waiting for good 20 min to finish counting her cash register. Her priorities are all messed up. Didn’t even acknowledge my arrival with an eye contact. Totally horrible. I barely understood what she said and just wanted to get away from her asap. Buffet staff are hit or miss. My last day breakfast @7 am on Friday March 27th, the host rolled her eyes cause I asked her to sit me closer to buffet due to discomfort. Place was empty anyway. When I asked her why would u do such a thing, she lied about something getting into her eye. Entertainment team tries hard but no experience at all. Bunch of kids spending more time socializing with each other rather than the guests. Food was mediocre at best. The smoothie bar at breakfast was great. Not a lot of healthy protein options. I don’t drink so I can’t judge on alcohol. Night shows are not bad. Some are good actually i.e fire show. Room service don’t pick up after midnight even though menu says otherwise. Most first are Canadian and are super nice. Beach is nonexistent. Small and full with seaweed. Smell is bad. Would I go back? Had the staff been nicer, I probably would consider. But as is, absolutely not. That rolled eye experience on my last day was horrendous. "

"Clean room, very good staff. food mediocre."

"staff "