Kirkendall North Hotels, Hamilton

"Clean room Friendly staff Free parking"

"Staff and service was great, room was way better than expected and way cheaper than expected. So happy. Nice to relax in a hottub after driving 20 hours. And with two restaurants lots of choices for dinner and breakfasts. Great stay"

"The loft rooms are the swankiest hotel rooms I have ever set foot in."

"Great place to stay with kitchen if we wanted to prepare food."

"No coffee in the lobby"

"The staff need to be more professional. I had an awkward experience that did not make a good impression on me nor my partner. The staff was handling a difficult customer ahead of me, but their incapacity to correctly handle that difficult customer, to say the least was disappointing. The staff member had become alarmingly irate with that particular difficult customer, very unprofessional. Adding to the already convoluted spectacle, after re-entering the lobby with my luggage, the manager, incorrectly assumed that I was the difficult customer that her staff was dealing with earlier. This was an incredulous experience that has left a bitter memory regarding this establishment. To the hotel management, please train your staff on how to handle difficult customers and train your manager to properly identify difficult situations without jumping to conclusions and assumptions. I shouldn't have to tell you how to do your job."

"I needed the heat on and the room stayed nice and warm. The bed qas quite comfortable and it was in a quiet location near residential apartment buildings. "

"Great room"

"Friendly staff, nice breakfast buffet, clean rooms and quiet atmosphere"