Reception

Reviews of Toyoko Inn Asakusa Kuramae No.2

3 out of 5
Toyoko Inn Asakusa Kuramae No.2
2-7-5 Kuramae, Tokyo, Tokyo

Reviews

9.0

Wonderful

Rating 10 - Excellent. 127 out of 227 reviews" "
Rating 8 - Good. 78 out of 227 reviews" "
Rating 6 - Okay. 20 out of 227 reviews" "
Rating 4 - Poor. 0 out of 227 reviews" "
Rating 2 - Terrible. 2 out of 227 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One female staff at the reception speaks good English, she is very helpful. Breakfast is considered fairly good.
Stayed 13 nights in May 2024

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Kuramae station and 5 minute walk to Asakusa. Nice area.
Stayed 2 nights in May 2024
Response from 東横INN浅草蔵前2 くちこみ担当 on 9 May 2024
Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.We will continue to work so that we can offer you a place to relax and satisfaction for everyone in the future.

8/10 Good

Lai Sheung

Travelled with group
Clean & Nice
Stayed 3 nights in Apr 2024
Response from 東横INN浅草蔵前2 くちこみ担当 on 1 May 2024
Thank you very much for staying at our hotel the other day.Every employee will continue to devote so that we can offer you more hospitality when you next visit us.

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel for visiting Tokyo. Affordable with clean facilities and helpful staff. Very close to the subway station making it easy to get around.
Stayed 2 nights in Apr 2024
Response from 東横INN浅草蔵前2 くちこみ担当 on 29 Apr 2024
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.We look forward to seeing you soon on your next visit.

10/10 Excellent

Chak Yin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first stay at Toyoko Inn and wouldn’t be the last. This location is very convenient as the Kuramae Station has direct rail services going to Haneda and Narita. As well as it is a short trip to tourist areas in the metro area. Check in and check out are very convenient as it is done on a machine. Service is very good as there is always someone at the front desk that is willing to assist. The room was surprisingly spacious and very clean. There were guides on the tv that were english that makes getting familiar with the room easier. Amenities and sleeping gown are provided near the check in counter. Breakfast is included and it was very good! Great value and stay. It made our stay in Japan very comfortable. Thank you!
Stayed 6 nights in Apr 2024
Response from 東横INN浅草蔵前2 くちこみ担当 on 18 Apr 2024
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Very clean. Convenient for central Tokyo as only 3 stops out on the train. Great value for money.
Stayed 3 nights in Apr 2024
Response from 東横INN浅草蔵前2 くちこみ担当 on 18 Apr 2024
Thank you very much for staying at our hotel the other day.We look forward to seeing you soon on your next visit.

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is kind, helpful and courteous! Easy to get to by train!
Stayed 1 night in Apr 2024
Response from 東横INN浅草蔵前2 くちこみ担当 on 15 Apr 2024
Kara 様Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.We look forward to seeing you soon on your next visit.

8/10 Good

Sui-Chu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2024
Response from 東横INN浅草蔵前2 くちこみ担当 on 14 Apr 2024
Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. It's really close to the train.
Stayed 4 nights in Apr 2024
Response from 東横INN浅草蔵前2 くちこみ担当 on 13 Apr 2024
Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.

10/10 Excellent

Yueh-Yen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs at the kitchen area serving breakfast are the best. Although the dining area is small, they organize and maintain the place really well with smiles and politeness. That really impressed me.
Stayed 5 nights in Apr 2024
Response from 東横INN浅草蔵前2 くちこみ担当 on 11 Apr 2024
Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay for a solo adventure all around Tokyo. Toei Asakusa Line is a 2-3 minute walk away for either direction. The free breakfast is delicious. The check-in and check-out process are super easy. They’ll store your luggage for free after check-out if you’ve got a later flight on the same day. And the price was very affordable. Great stay overall, I’ll definitely be staying here again for future visits.
Stayed 9 nights in Mar 2024
Response from 東横イン浅草蔵前Ⅱ フロント on 22 Mar 2024
Thank you for staying with us.All of our staff members are very happy to receive your compliments.We look forward to seeing you again on your next visit to Japan.

10/10 Excellent

Wenyan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really close to subway station
Stayed 1 night in Jan 2024
Response from 東横INN浅草蔵前2 くちこみ担当 on 24 Jan 2024
This time, thank you for staying at our hotel from some hotels.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.

10/10 Excellent

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our four night stay here. While we were hardly in our rooms but to shower and sleep, we were very happy with the room, desk, facilities and breakfast. The hotel is close to eateries and the stations. The price was the best aspect!
Stayed 5 nights in Jan 2024
Response from FRONT DESK on 20 Feb 2024
Thank you for your stay. All of our staff will do their best to satisfy our customers. We look forward to seeing you again.

8/10 Good

Gwilym

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jan 2024
Response from 東横INN浅草蔵前2 くちこみ担当 on 17 Jan 2024
先日はご宿泊頂き誠にありがとうございました。せっかくお泊りいただいたにもかかわらず、残念なお気持ちにさせてしまい大変申し訳ございません。是非、挽回の機会を賜りたく、またのご来館を心よりお待ち申し上げます。

10/10 Excellent

Shirley

Stayed 3 nights in Dec 2023
Response from 東横INN浅草蔵前2 くちこみ担当 on 2 Jan 2024
この度はご宿泊頂き誠にありがとうございます。また、多くのホテルの中からお選び頂き、心より感謝いたします。今回頂いたご意見を基に、改めましてより良いサービス向上を目指し精進して参ります。再度当ホテルをご利用願えましたら嬉しく思います。

10/10 Excellent

Nani

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always choose Toyoko chain hotels for their suprem
Always choose Toyoko chain hotels for their supreme location near station & free breakfast. Room is small but adequate, and clean.
Stayed 4 nights in Dec 2023
Response from 東横INN浅草蔵前2 くちこみ担当 on 17 Jan 2024
Thank you very much for staying at our hotel the other day.We look forward to seeing you soon on your next visit.

10/10 Excellent

Sachiko

Stayed 1 night in Dec 2023
Response from 東横イン浅草蔵前Ⅱ フロント on 20 Dec 2023
この度はご宿泊いただき誠にありがとうございます。お客様にご満足いただけるようこれからもスタッフ一同尽力してまいります。またのご宿泊を心よりお待ちしております。

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel for solo travelers.
Very good hotel. Customer service was great. Workers were very polite and helpful. We worked through any language barriers with google translate. Close to Kuramae station on the main street. The hotel is 1 street off the main street. There is plenty of food places around. The Sumida river is close and a nice walk. Walking to Asakusa area is super easy. Hotel is newer and clean. Has laundry facilities, which is super helpful. Bed is very firm, if you like that (people have different preferences of course). The layout of the desk/tv and the hair dryer is great. Bathroom is newer and good sized by Japanese hotel standards. The whole room is bigger than expected, for being a small room. Overall, room was great value for the price. Will stay here again.
Stayed 4 nights in Dec 2023
Response from 東横INN浅草蔵前2 くちこみ担当 on 17 Jan 2024
Thank you for staying at our hotel.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.

10/10 Excellent

Sunny

Liked: Cleanliness, staff & service, property conditions & facilities
Quaint little hotel
Stayed 14 nights in Nov 2023
Response from 東横INN浅草蔵前2 くちこみ担当 on 11 Dec 2023
This time, thank you for staying at our hotel from some hotels.We look forward to seeing you soon on your next visit.

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel near Kuramae station.
Good hotel near Kuramae station. Good breakfast rice, soup, salad, one protein, coffee, pastry. Laundry facility on main floor.
Stayed 2 nights in Oct 2023
Response from 東横INN浅草蔵前2 くちこみ担当 on 1 Nov 2023
Thank you for your contribution to the review, thanks for the high evaluation. Thank you very much.I heard that you were satisfied, so we are very pleased.I am very pleased that you have liked us.I am happy if you can use the hotel again.

10/10 Excellent

Kwan Ying

Stayed 5 nights in Oct 2023
Response from 東横INN浅草蔵前2 くちこみ担当 on 19 Nov 2023
この度は当ホテルへのご宿泊、誠にありがとうございました。又、お忙しい中ご投稿頂きまして重ねて御礼申し上げます。またのご来館を心よりお待ち申し上げます。

8/10 Good

Lansin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location wise is good to commute around Tokyo, it is peaceful and quiet place. The only down side is the communication barriers and the limitation of the breakfast dining area. Overall is a good stay. Thank you.
Stayed 7 nights in Oct 2023
Response from 東横INN浅草蔵前2 くちこみ担当 on 23 Oct 2023
Thank you very much for having stayed at our hotel this time.Thank you again for having posted a review.We will continue to work so that we can offer you a place to relax and satisfaction for everyone in the future.

10/10 Excellent

France

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from 東横INN浅草蔵前2 くちこみ担当 on 15 Oct 2023
Thank you for using our hotel this time.Also, thank you for sending me the impression of that time.

8/10 Good

Suria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Given breakfast Toilet seat a bit too small
Stayed 5 nights in Oct 2023
Response from 東横INN浅草蔵前2 くちこみ担当 on 30 Oct 2023
Thank you very much for staying at our hotel the other day.We will strengthen our checking system and we will strive to make improvements as soon as possible.Thank you very much for posting valuable opinion this time.

8/10 Good

Herlina

Stayed 2 nights in Sep 2023
Response from 東横イン浅草蔵前Ⅱフロント on 30 Sept 2023
この度は当ホテルをご利用いただき誠にありがとうございます。お客様にご満足いただけるようこれからもスタッフ一同尽力してまいります。またのご来店をお待ちしております。

10/10 Excellent

Napaporn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are helpful
Stayed 4 nights in Sep 2023
Response from 東横INN浅草蔵前2 くちこみ担当 on 22 Sept 2023
Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.Every employee will continue to devote so that we can offer you more hospitality when you next visit us.

8/10 Good

Kaman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are helpful and can speak in English. Don’t expect too much for the breakfast but is fair to the price. Close to train station and you can find some convenient shop nearby.
Stayed 2 nights in Aug 2023
Response from 東横INN浅草蔵前2 くちこみ担当 on 23 Sept 2023
Thank you very much for having stayed at our hotel this time.Thank you again for having posted a review.We will continue to work so that we can offer you a place to relax and satisfaction for everyone in the future.

10/10 Excellent

Veronica

Stayed 3 nights in Aug 2023
Response from 東横INN浅草蔵前2 くちこみ担当 on 3 Sept 2023
この度は当ホテルをご利用いただきまして誠にありがとうございます。また、その際のご感想をお寄せいただき、心より感謝いたします。ただ、ご指摘をいただきましたことはご不便をお掛けしました。お詫び申し上げます。いただきましたご意見を元にサービスの改善により一層精進いたします。

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room, but perfect for myself. Everything was clean, new towels everyday. Breakfast was simple but good. Staff were kind and helpful. Convenience stores literally right in front of the hotel, and many restaurants nearby. There's a station nearby too but it's not JR, so you'll have to walk ~20mins to the next closest JR station if you don't want to buy an extra ticket. The only other thing was I couldn't adjust the shower temperature very well, so I ended up taking a bunch of baths - not a big problem though.
Stayed 4 nights in Jul 2023
Response from 東横INN浅草蔵前2 くちこみ担当 on 4 Aug 2023
Thank you very much for having stayed at our hotel this time.Thank you again for having posted a review.We will continue to promote better service in the future.We sincerely look forward to your next visit.

10/10 Excellent

Koshiki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is new, clean and staffs are friendly. It is also conveniently located next to the subway station for those heading/coming from Haneda International Airport.
Stayed 1 night in Aug 2023
Response from 東横INN浅草蔵前2 くちこみ担当 on 4 Aug 2023
Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.We look forward to your continued use.

8/10 Good

Pasika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front staff quite unwell serviced.
Stayed 2 nights in Jul 2023
Response from 東横INN浅草蔵前2 くちこみ担当 on 30 July 2023
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.We will take seriously about your opinion and use it as a material for future improvement.

10/10 Excellent

Mei Ling Rosalind

Stayed 3 nights in Jun 2023
Response from 東横INN浅草蔵前2 くちこみ担当 on 13 July 2023
この度は当ホテルへのご宿泊、誠にありがとうございました。又、お忙しい中ご投稿頂きまして重ねて御礼申し上げます。

10/10 Excellent

Ratchadaporn

Stayed 5 nights in Jun 2023
Response from 東横イン浅草蔵前Ⅱフロント on 1 July 2023
この度は当ホテルをご利用いただきありがとうございます。これからもお客様にご満足頂けるようスタッフ一同尽力してまいります。またのご利用を心よりお待ちしております。

10/10 Excellent

Sheena

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Free breakfast every morning is so nice. You grab your own takeaway box and put the food you want in from a lineup of traditional japanese breakfast that changes daily. You can even pack it bring it up to your room to eat! Really neat. The amenities like comb and toothbrush is at the lobby, so be sure to grab it before going up to your room.
Stayed 2 nights in May 2023
Response from 東横INN浅草蔵前Ⅱ くちこみ担当 on 30 May 2023
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.We look forward to your continued use.

10/10 Excellent

Koshiki

Business traveller
Liked: Cleanliness, property conditions & facilities
Clean and conveniently located.
Stayed 2 nights in May 2023
Response from 東横INN浅草蔵前Ⅱ くちこみ担当 on 8 May 2023
Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.We will continue to promote better service in the future.We sincerely look forward to your next visit.

8/10 Good

Misako

Stayed 1 night in Mar 2023
Response from 東横イン浅草蔵前Ⅱ フロント on 24 Apr 2023
この度は東横イン浅草蔵前Ⅱにご宿泊いただき誠にありがとうございます。 これからもご満足いただけるホテルづくりを目指して日々精進してまいります。 またのご利用を心よりお待ちしております。東横イン浅草蔵前Ⅱ フロントこの度は東横イン浅草蔵前Ⅱにご宿泊いただき誠にありがとうございます。 これからもご満足いただけるホテルづくりを目指して日々精進してまいります。 またのご利用を心よりお待ちしております。東横イン浅草蔵前Ⅱ フロント

8/10 Good

Chandni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from FRONT DESK on 24 Apr 2023
Thank you very much for staying at our hotel. We will continue to make every effort to create a hotel that satisfies our guests. We sincerely look forward to serving you again.

10/10 Excellent

Willy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was very good. Staff was very Professional. Nothing to fault this place, will stay again when I have the chance!
Stayed 7 nights in Apr 2023
Response from 東横INN浅草蔵前Ⅱ くちこみ担当 on 15 Apr 2023
Thank you very much for having stayed at our hotel this time.We will continue to promote better service in the future.We sincerely look forward to your next visit.

10/10 Excellent

Jeru

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very near the train station
Stayed 5 nights in Mar 2023
Response from 東横INN浅草蔵前Ⅱ くちこみ担当 on 8 Apr 2023
Thank you very much for having stayed at our hotel this time.We look forward to seeing you soon on your next visit.

8/10 Good

Amy

Liked: Cleanliness, staff & service
Stayed 10 nights in Mar 2023
Response from 東横イン浅草蔵前Ⅱ フロント on 4 Apr 2023
この度は東横イン浅草蔵前Ⅱにご宿泊いただき誠にありがとうございます。 これからもご満足いただけるホテルづくりを目指して日々精進してまいります。 またのご利用を心よりお待ちしております。

8/10 Good

Morgan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
:)
Stayed 2 nights in Mar 2023
Response from FRONT DESK on 17 May 2024
Thank you very much for staying at our hotel. All of our staff will do their best to satisfy our customers. We look forward to seeing you again.

6/10 Okay

HUELAM, PLESANT HILL

Liked: Cleanliness, property conditions & facilities
The place is convenient for transportation access to subway station. Asakusa line.
Stayed 3 nights in Mar 2023
Response from 東横イン浅草蔵前Ⅱ フロント on 29 Mar 2023
Thank you for your compliment.

10/10 Excellent

BHATBHUDHIN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the way they organized and managed customers with kindness with their hospitality
Stayed 2 nights in Mar 2023
Response from 東横イン浅草蔵前Ⅱ フロント on 5 Mar 2023
Thank you for your compliment. We will continue to do our best to meet your expectations.

10/10 Excellent

Jessica

Stayed 4 nights in Feb 2023
Response from 東横イン浅草蔵前Ⅱ フロント on 13 Mar 2023
この度はご宿泊頂き誠にありがとうございます。ご満足頂けたようで何よりでございます。またのご利用をスタッフ一同心よりお待ちしております。

10/10 Excellent

Pui Yiu Marlina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023
Response from 東横イン浅草蔵前Ⅱ フロント on 12 Mar 2023
この度は東横イン浅草蔵前Ⅱにご宿泊いただき誠にありがとうございます。 これからもご満足いただけるホテルづくりを目指して日々精進してまいります。 またのご利用を心よりお待ちしております。

8/10 Good

Yike, Taicang

Liked: Cleanliness, amenities, property conditions & facilities
Great stay overall. Breakfast was delicious.
Stayed 6 nights in Feb 2023
Response from FRONT DESK on 17 Feb 2023
Thank you for using Toyoko Inn Asakusa Kuramae II. We are very happy to hear that you were satisfied with your stay. We look forward to seeing you again.

10/10 Excellent

yuri

Stayed 1 night in Mar 2022

10/10 Excellent

Mi

Travelled with family
Liked: Amenities, property conditions & facilities
清潔感
Stayed 1 night in May 2024
Response from 東横INN浅草蔵前2 くちこみ担当 on 15 May 2024
非常感謝你前幾天住在我們酒店。我們將在未來繼續推廣更好的服務。我們真誠期待您的下次訪問。

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buona colazione
Stayed 4 nights in May 2024
Response from 東横INN浅草蔵前2 くちこみ担当 on 13 May 2024
Thank you very much for having stayed at our hotel this time.Thank you again for having posted a review.Every employee will continue to devote so that we can offer you more hospitality when you next visit us.

8/10 Good

Maki

Liked: Property conditions & facilities
Stayed 1 night in May 2024
Response from 東横INN浅草蔵前2 くちこみ担当 on 12 May 2024
Maki 様この度は当ホテルにご宿泊頂き誠にありがとうございます。また、多くのホテルの中から当ホテルをお選び頂き重ねて御礼申し上げます。今回頂いたご意見をもとに、より良いサービスの向上を目指し精進して参ります。また機会がありましたらご検討していただけると幸いです。