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Overview of Shibuya Excel Hotel Tokyu

Photo gallery

Lobby
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains
View from Room
Premium bedding, in-room safe, desk, blackout curtains

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast Available
  • Business Services
  • Parking Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationShibuya Crossing3 min walk
    Popular LocationYoyogi Park4 min drive
    Popular LocationMeiji Jingu Shrine7 min drive
    AirportTokyo (HND-Haneda)17 min drive

Choose dates to view prices

  • Excel Twin Non-Smoking, 21 - 24F

    4.5/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 4
    • 2 Single Beds
    More detailsExcel Twin Non-Smoking, 21 - 24F
  • Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

    Room amenities

    • Sleeps 2
    • 2 Large Single Beds
    More detailsCorner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)
  • Excel Single Non-Smoking, 21 - 24F

    4.8/5 guest room rating

    Room amenities

    • 20 sq m
    • Sleeps 1
    • 1 Single Bed
    More detailsExcel Single Non-Smoking, 21 - 24F
  • Premier Twin, Non-Smoking, 13 - 19F

    Room amenities

    • Sleeps 4
    • 2 Large Single Beds
    More detailsPremier Twin, Non-Smoking, 13 - 19F
  • Standard Twin Non-Smoking, 7 - 12F

    4.6/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 4
    • 2 Single Beds
    More detailsStandard Twin Non-Smoking, 7 - 12F
  • Semi Double Room Non-Smoking, 13 - 19F

    4.2/5 guest room rating

    Room amenities

    • 20 sq m
    • Sleeps 3
    • 1 Single Bed
    More detailsSemi Double Room Non-Smoking, 13 - 19F
  • View Single Non-Smoking, 13 - 19F

    4.6/5 guest room rating

    Room amenities

    • 20 sq m
    • Sleeps 2
    • 1 Single Bed
    More detailsView Single Non-Smoking, 13 - 19F
  • View Twin Non-Smoking, 13 - 19F

    4.7/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 4
    • 2 Single Beds
    More detailsView Twin Non-Smoking, 13 - 19F
  • Triple Room Non-Smoking, 7 - 12F

    4.7/5 guest room rating

    Room amenities

    • 34 sq m
    • Sleeps 6
    • 3 Single Beds
    More detailsTriple Room Non-Smoking, 7 - 12F
  • Premier Double Non-Smoking, 13 - 19F

    5/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 3
    • 1 Double Bed
    More detailsPremier Double Non-Smoking, 13 - 19F
  • Quad Room Non-Smoking, 7 - 12F

    4.7/5 guest room rating

    Room amenities

    • 40 sq m
    • Sleeps 7
    • 4 Single Beds
    More detailsQuad Room Non-Smoking, 7 - 12F
  • Standard Double Non-Smoking, 7 - 12F

    4.2/5 guest room rating

    Room amenities

    • 21 sq m
    • Sleeps 3
    • 1 Double Bed
    More detailsStandard Double Non-Smoking, 7 - 12F

About this area

Tokyo

In the city centre, Shibuya Excel Hotel Tokyu is in Tokyo's Shibuya neighbourhood, an area with good airport proximity and shopping. Shibuya Crossing and Tokyo Tower are notable landmarks, and travellers looking to shop may want to visit Toyosu Market. Looking to enjoy an event or a match? See what's going on at Tokyo National Olympic Stadium or Tokyo Dome.
Popular Location

What's nearby

  • Shibuya Crossing - 3 min walk
  • Roppongi Hills - 4 min drive
  • Tokyo Midtown - 4 min drive
  • Yoyogi Park - 4 min drive
  • Meiji Jingu Shrine - 7 min drive

Getting around

  • Shibuya Station - 2 min walk
  • Shinsen Station - 8 min walk
  • AirportTokyo (NRT-Narita Intl.) - 53 min drive

Restaurants

  • Robot Restaurant - 7 min drive

About this property

Shibuya Excel Hotel Tokyu

3.5-star Tokyo hotel in Shibuya, walk to Shibuya Crossing
Along with 2 restaurants, this hotel has a bar/lounge and a coffee shop/café. WiFi in public areas is free. Other amenities include self parking, a meeting room and concierge services. All 408 rooms boast deep soaking bathtubs, and offer free WiFi and flat-screen TVs. Guests will also find free wired Internet, fridges and room service.
Shibuya Excel Hotel Tokyu offers 408 forms of accommodation with a safe and free newspapers. Beds feature premium bedding. A pillow menu is available. 32-inch Flat-screen televisions come with digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and complimentary toiletries.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: JPY 2000 per night
  • Parking height restrictions apply
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily: JPY 2851 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter

Languages spoken

  • English
  • Japanese

Business services

  • 1 meeting room
  • Conference space (108 square feet)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility

More

  • Designated smoking areas

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Linens
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels
  • Films for purchase

Food and drink

  • Fridge

More

  • Desk
  • Free newspapers
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers

Policies

Check-in

Check-in from 2 PM - midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between 1 July 2020 - 30 September 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 2851 per person (approximately)
  • Self-parking fee: JPY 2000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Excel Hotel Tokyu
Excel Shibuya Hotel
Excel Tokyu
Hotel Excel Shibuya Tokyu
Hotel Excel Tokyu Shibuya
Shibuya Excel Hotel Tokyu
Shibuya Excel Tokyu
Shibuya Tokyu
Shibuya Tokyu Excel
Shibuya Tokyu Excel Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel Tokyo

Frequently asked questions

Can I cancel my reservation for free at Shibuya Excel Hotel Tokyu and receive a full refund?
Yes, Shibuya Excel Hotel Tokyu offers free cancellation on select room rates, because flexibility matters! Please refer to Shibuya Excel Hotel Tokyu cancellation policy on our site for more details about any exclusions or requirements.
Is Shibuya Excel Hotel Tokyu pet-friendly?
No, pets are not allowed at this property.
How much is parking at Shibuya Excel Hotel Tokyu?
Self-parking is available for JPY 2000 per night.
What time is check-in at Shibuya Excel Hotel Tokyu?
Check-in is from 2 PM - midnight.
What time is check-out at Shibuya Excel Hotel Tokyu?
Checkout is at 11 AM.
Does Shibuya Excel Hotel Tokyu provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Shibuya Excel Hotel Tokyu located?
Located in Shibuya, this hotel is 0.2 mi (0.3 km) from Shibuya Crossing, and within 3 mi (5 km) of Tokyo National Olympic Stadium and Tokyo Tower. Tokyo Imperial Palace and Tokyo Dome are also within 6 mi (10 km). Shibuya Station is only a 2-minute walk and Shinsen Station is 8 minutes.
4.4
Excellent
5 - Excellent
625
4 - Good
362
3 - Okay
64
2 - Poor
27
1 - Terrible
13

4.5/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Stayed 2 nights in Feb 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Staff & service, amenities, property conditions & facilities
Good location, sizeable rooms, comfortable. Had a lovely stay.
Stayed 1 night in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 fantastic hotel to stay
This hotel has fantastic views from the rooms and elevators. Finding the hotel was easy, it has great access to all amenites (shops, restaurants and transport). Check-in was easy and the staff were really friendly and approachable. the hotel was VERY clean including shared areas such as lifts and the laundry facilities. Our hotel room was on the 19th floor, had an awesome view to Yoyogi park, Shinjuku, and over the heart of Shibuya. The room was easily big enough for a couple and our luggage, with multiple places to store our stuff and sit. Bed was comfortable and a good size. Our room was kept very clean, tidy and well stocked with toiletries and towels etc. by housekeeping. Over-all, very impressed with our stay in this hotel. would recommend and will stay again.
Stayed 7 nights in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!!!
Visited Excel Hotel back in 2004 and I loved the atmosphere, proximity to Shibuya, top notch cleanliness, and overall service. 2020 nothing changed. Amidst the new virus, great information and approach from the management, super clean and general Japanese efficiency to the detail. They even had the kindness, as we were travelling for our honey moon to welcome us with a super room, 2 bride and groom bears, chocolates and Japanese tea... Loved the hotel and for any future visit to Tokyo, I will definitely come back.
Stayed 3 nights in Mar 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
There is no gym in the building. Staff is too strict and does not help in accommodating your request.
Stayed 7 nights in Feb 2020

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