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Hyatt Regency Tokyo

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Primary image
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board

Overview of Hyatt Regency Tokyo

Hyatt Regency Tokyo

4.5 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast available
Map
2-7-2 Nishi-Shinjuku, Shinjuku-Ku, Tokyo, Tokyo-to, 160-0023

Explore the area

  • Popular LocationTokyo Metropolitan Government2 min walk
  • Popular LocationShinjuku Central Park3 min walk
  • Popular LocationTokyo Opera City Concert Hall17 min walk
  • AirportTokyo (HND-Haneda)37 min drive

Choose dates to view prices

About this area

Tokyo

Near a metro station, Hyatt Regency Tokyo is in Shinjuku, a neighbourhood in Tokyo with great shopping. Shinjuku Gyoen National Garden and Meiji Jingu Shrine are notable landmarks, and the area's natural beauty can be seen at Yoyogi Park and Ueno Onshi Park. Enjoy an event or a match at Tokyo Dome, and consider making time for Tokyo Tower—a top attraction that's not to be missed.
Visit our Tokyo travel guideOpens in a new window
Map

What's nearby

  • Tokyo Metropolitan Government - 2 min walk
  • Shinjuku Central Park - 3 min walk
  • Tokyo Opera City Concert Hall - 17 min walk
  • Shinjuku Gyoen National Garden - 9 min drive
  • Meiji Jingu Shrine - 12 min drive

Getting around

  • Tochomae Station - 3 min walk
  • Seibu-Shinjuku Station - 15 min walk
  • Tokyo (NRT-Narita Intl.) - 53 min drive

Restaurants

  • Junisoh - 2 min walk
  • Metropolitan Grill - 2 min walk
  • ZATTA - 2 min walk
  • Royal Host - 3 min walk
  • Shinjuku Green tower building - 3 min walk

About this property

Hyatt Regency Tokyo

Luxury Tokyo hotel in Shinjuku, near Shinjuku Gyoen National Garden
5 restaurants, a full-service spa and a health club are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, massage/treatment rooms and a business centre.
Hyatt Regency Tokyo offers 746 accommodations with a safe and complimentary bottles of water. LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, toilets with an electronic bidet and complimentary toiletries.

This Tokyo hotel provides wired Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a health club.

Guests aged under 18 years old are not allowed in the fitness facility.

Joule Spa & Wellness has 8 treatment rooms. Services include facials, body scrubs and body treatments. The spa is equipped with a sauna and a spa tub.

Languages spoken

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Wired Internet (JPY 330 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (JPY 1500.00 per day)
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: JPY 3993 per person
  • 5 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • Caffè
  • Jade Garden
  • SHINJUKU NADAMAN
  • TeppanyakiGrill byNADAMAN
  • SushiBarSHIMIZU byNADAMAN

Things to do

  • Fitness centre
  • Full-service spa
  • Shopping

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Fridge

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter

Business services

  • Business centre
  • Conference space

Spa

  • 8 treatment rooms
  • Body scrubs
  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Dressing gowns
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

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Guest rating 4+
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Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Additional breakfast fees apply to children whose stay is included in the rate when sharing existing bedding.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children aged 12 years old and younger stay free per registered adult when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • Service fee: JPY 200 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 3993 per person (approximately)
  • Fee for in-room wired Internet: JPY 330 per 24-hour period (rates may vary)
  • Self-parking fee: JPY 1500.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 2 children aged 12 years old and younger stay free per registered adult when occupying the parent or guardian's room, using existing bedding
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Hyatt Regency Hotel Tokyo
Hyatt Regency Tokyo
Hyatt Tokyo
Hyatt Tokyo Regency
Regency Hyatt Tokyo
Regency Tokyo
Tokyo Hyatt
Tokyo Hyatt Regency
Tokyo Regency Hyatt
Hyatt Regency Shinjuku
Hyatt Regency Tokyo Hotel Shinjuku
Hyatt Regency Tokyo Shinjuku
Hyatt Regency Tokyo Hotel
Hyatt Regency Tokyo Hotel
Hyatt Regency Tokyo Tokyo
Hyatt Regency Tokyo Hotel Tokyo

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 579 out of 984 reviews
5 - Excellent 59%
Rating 4 - Good. 295 out of 984 reviews
4 - Good 30%
Rating 3 - Okay. 73 out of 984 reviews
3 - Okay 7%
Rating 2 - Poor. 29 out of 984 reviews
2 - Poor 3%
Rating 1 - Terrible. 8 out of 984 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

4.4/5

Eco-friendliness
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My two night stay was excellent from start to departure. The area is beautiful, clean, safe and convenient; the staff are friendly, helpful, professional and multilingual; the rooms, amenities, and overall building are Excellent; and the price was fair. I highly recommend.
Stayed 2 nights in Jul 2022

5/5 Excellent

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and centrally located
Stayed 3 nights in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is classic large hotel in shinjuku station.really convenience to everywhere and taxi always waiting front of the hotel and close to many restaurants and quite!!defiantly recommend this beautiful hotel and love to come back again 💙.
Stayed 6 nights in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent, however the bath amenities were a bit disappointing.
Stayed 1 night in May 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very polite and spoke some basic English which was helpful. Room cleaning service was excellent as well.
Stayed 5 nights in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応が非常に丁寧でよかった。 追加でもらえるアメニティが分かりづらかった。
Stayed 1 night in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent!
Stayed 1 night in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2022

5/5 Excellent

Stayed 1 night in Feb 2022