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Reviews of Richmond Hotel Tokyo Suidobashi

3.5 out of 5
Richmond Hotel Tokyo Suidobashi
1-33-9 Hongo, Tokyo, Tokyo

Reviews

9.0

Wonderful

Rating 10 - Excellent. 189 out of 343 reviews" "
Rating 8 - Good. 118 out of 343 reviews" "
Rating 6 - Okay. 26 out of 343 reviews" "
Rating 4 - Poor. 5 out of 343 reviews" "
Rating 2 - Terrible. 5 out of 343 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Janis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After booking this hotel a few months in advance as we got closer to our trip I started to worry that we weren’t in a good location. Was I wrong!! We loved everything about the hotel and the Tokyo Dome city across the street couldn’t be beat for shopping, food, beauty and convenience. The hotel rooms are quite small but we managed just fine. The hotel offers excellent amenities on the fourth floor including facial serum. We agreed that we would stay there again. Enjoy!
Stayed 4 nights in Apr 2024

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed thoroughly!
Stayed 4 nights in Apr 2024

10/10 Excellent

Yuko, Silver Spring

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient.
Stayed 3 nights in Feb 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are excellent! Customer Service was fantastic. I greatly appreciated they could speak English! The only negative - the restaurant. I really hoped for a traditional Japanese breakfast. Instead they had an English-style (which I don’t eat). 🙁. They need to add a Japanese breakfast! Location was perfect for Tokyo Dome and easy to get to two train stations!
Stayed 3 nights in Feb 2024

10/10 Excellent

Brandt, Honolulu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2023

10/10 Excellent

Dionise Ysabelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible to dining options and La Qua an excellent mall with all shops such as Uniqlo, Loft, Muji is just 5 mins away 😍 Plus a don don donki is just beside the hotel which is very convenient to buy Japanese goodies
Stayed 3 nights in Feb 2024

10/10 Excellent

Kalli, Kilgore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our visit to Tokyo. Richmond Hotel Tokyo Suidobashi was amazing!!!!
Stayed 5 nights in Feb 2024

10/10 Excellent

Hiromi

Stayed 2 nights in Jan 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Nov 2023

10/10 Excellent

Shing Sau

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Liew

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Decent hotel
The housekeeping needs to step up. And how can using free plastic cups be eco friendly
Stayed 3 nights in Oct 2023

10/10 Excellent

Zai Yong

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good stay!!!
Stayed 2 nights in Oct 2023

8/10 Good

Keith Robert, Kingwood

Liked: Cleanliness, staff & service
Stayed 7 nights in Oct 2023

10/10 Excellent

Therese

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay loved all the various complimentary toiletries at the front desk.
Stayed 4 nights in Sep 2023

10/10 Excellent

Debora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, location was superb.
The room was small but confortable. There was a double bed and a single, we were two adults and one child. It was clean, breakfast was good and the staff were super friendly. The proximity to Tokyo Dome was great as we had wonderful food and entertainment right at our door. The Don Quixote store right at the entrance was definitely a plus too. Would definitely come back.
Stayed 2 nights in Sep 2023

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Sep 2023

10/10 Excellent

Stephanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, brilliant staff. Excellent location to explore Tokyo. Would definitely stop here again.
Stayed 12 nights in Jul 2023

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

GORD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
Very modern and quiet place. Safe and convenient location. Would prefer a Japanese breakfast option. Main desk staff provided information that sometimes should be double checked (maybe I misunderstood the translation)
Stayed 10 nights in Jul 2023

10/10 Excellent

Shuang

Stayed 7 nights in Jul 2023

10/10 Excellent

Loi

Stayed 2 nights in Jul 2023

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location across from tokyo dome. Hub across the street. Cool don quijote down stairs. close to 2 different subway lines. Would stay again
Stayed 4 nights in Mar 2023

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean. It was convenient with Don Don Donki just downstairs and operating 24 hrs. The Tokyo Dome opposite also provides dining and shopping options. Though Suidobashi is not in the bust and hustle of Shinjuku, I found this area very convenient too with the subway exit just 5 mins walk away. Thank you for the wonderful stay we've had.
Stayed 8 nights in Jun 2023

10/10 Excellent

Ma. Carmela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location of hotel is very good. Near different transportation stations, restaurants and convenient stores. It was quite busy for two days when there was a concert of Seventeen in Tokyo Dome.
Stayed 8 nights in May 2023

6/10 Okay

Ka shu

Travelled with family
Disliked: Cleanliness
Budget choice
It’s a budget hotel. You get what you paid. Not much facilities and the size of the room was smaller than I seen on photos. The room is not very clean. About 10 minutes walk from JR station. The good thing is there is a 24/7 Don Quijote just at the doorstep.
Stayed 3 nights in Apr 2023

10/10 Excellent

Arun

Stayed 2 nights in Mar 2023

10/10 Excellent

Akiko

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a good stay, accessible and very convenient. Good value for money.
Stayed 1 night in Feb 2023

10/10 Excellent

Indira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is near train station and 7eleven, the room is so clean and they give everything like bathrobe, sandal, full-size shampoo conditioner etc,
Stayed 3 nights in Jan 2023

10/10 Excellent

Jian

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice as always. It’s my third time staying here when I travel to Tokyo

2/10 Terrible

Rubel Anne

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was located at a convenient area to suit our requirements. The train stations are easily within walking distance and there are plenty of dining establishments options nearby.

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
It was perfectly adequate for my requirements. Nothing flash but clean, comfortable and for a Japanese hotel room, it was reasonably spacious
Stayed 19 nights in Oct 2022

10/10 Excellent

YUKIKO

Business traveller, Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Best place for Tokyo Dome city
The hotel was right next to Tokyo Dome city, where we spent all day, it was so convenient. There were a few convenience stores within a few mins walk which was always handy to get midnight snack/breakfast. Free ice cube vending machine was really handy in a hottest summer. One down side was the room wasn't really clean... Carpet had some stains which looked like blood, it was a bit disgusting and mold in the bathroom between the wall and bath tub...so didn't feel like I want to take a bath...
Stayed 1 night in Aug 2022

10/10 Excellent

Yasuhiro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Clean. Reasonable pricing. I will definitely use this hotel on my next travel to Tokyo.
Stayed 6 nights in Jul 2022

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
I really enjoyed it. Very relaxing. Only if there was an easier way to watch movies. Other than that very nice stay!
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Stayed 1 night in Sep 2020

10/10 Excellent

Hideaki

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
今回一時帰国で使用したが好印象であった。 1、京成スカイライナー上野駅からタクシー🚖で8-10分と近く便利。 2、丸の内線後楽園駅、総武中央線水道橋駅も徒歩で近く便利。 3、ホテル🏨は室内含め清潔感に溢れている。唯一エアコンの空気排出口が埃で汚れていたことが気になった程度。 4、テレビ、エアコン、シャワーも正常で問題無い。バスタブも充分な大きさでリラックス出来る。 5、チェックイン時にお役所的対応があったことを除けばスタッフのサービスも良かった。 6、同じビルの3階にサイゼリヤ、一階がドンキホーテ。歩いてすぐに後楽園ドームシティのモールがあり飲食店は多彩な選択肢。 7、機会があればまた利用したいと思う。
Stayed 2 nights in Apr 2024

8/10 Good

takashi

Stayed 2 nights in Apr 2024

6/10 Okay

??

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Naoko

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Supitchasin

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ที่พักดีค่ะ แต่ว่าเดินไกลหน่อยไม่เหมาะกับผู้สูงวัย ถ้าเป็นแก๊งค์เที่ยวเหมาะมาก มีหลายเส้นทางให้เลือก ทั้ง Metro และ JR ฝั่งตรงข้ามเป็น Tokyo Dome มีห้าง ร้านสะดวกซื้อเยอะ มีร้านอาหาร
Stayed 5 nights in Mar 2024

10/10 Excellent

??

Travelled with group
Liked: Cleanliness
ベッドが大きく、隣にドンキホーテがあるから何か買う時は近くて便利
Stayed 1 night in Mar 2024

6/10 Okay

Naoko

Stayed 1 night in Mar 2024

8/10 Good

KEISUKE

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

6/10 Okay

KATSUKO

Travelled with family
Disliked: Cleanliness, staff & service, amenities
お部屋は狭過ぎることなく、ベッドの寝心地も良く、ユニットバスも使いやすく、ゆったりと快適に過ごすことができました。アメニティも充実していて、香りを選べる入浴剤など気が利いているなと感じました。 ただ、受付の方の案内（自動精算機での支払いについてなど）がやや不親切で戸惑ってしまったこと、部屋のテーブルに飲み物のものらしきシミがついていたり、ユニットバスの壁面に髪の毛が付いていたりと衛生面が心許ない感じがしたことが少し残念でした。 ドームでのイベントの際にはまた利用させていただきたいです。
Stayed 1 night in Mar 2024

8/10 Good

フジイ

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

ヤスキ

Stayed 1 night in Feb 2024

8/10 Good

???

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
清潔さやフロントスタッフ施設設備総合的に良かったのですが、2日間の連泊で2日目の外出時に部屋の清掃を頼んだのですが1日目に使用したマグカップやコーヒーのドリップした後のゴミがそのままだった事が残念でした。
Stayed 2 nights in Feb 2024

8/10 Good

Shinobu

Stayed 1 night in Jan 2024

10/10 Excellent

おおやまとしゆき

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
東京ドームシティ・ホールにコンサートを観にきて一泊しました。水道橋駅から徒歩10分程の距離で便利でした。
Stayed 1 night in Feb 2024