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"Yes excellent. I am a proud Bathonian although I moved away as a student. The Francis is truly exceptional hotel worthy of this wonderful city"

"Clean room but a bit small :) it was a great one night stay and the location was so central and convenient. What really stood out was the complementary wine and cheese night! Such a nice surprise "

"Staff were really friendly and our room was lovely."

"The hotel was brilliant , warm and welcoming, meals were fantastic,friendly and helpful staff . Our room was on the third floor with lift going to second floor leaving with some steps to the room. Our room was comfy,warm plenty of tea and coffee. Theres a bus stop at the end of the road if you wish to catch a bus to bath . Staff very helpful with info on this. Certainly will stay again. "

"Quirky hotel with 5star facilities "

"Great location, really nice hotel, everything is new, great gym, decent breakfast. Excellent all round. "

"We visited the 21st of November and we loved it. We arrived a bit earlier than expected and check in wasnt until 3.30 but there were no problems with using the spa area before hand. Thank you to the man who helped us on the front desk he was lovely. Spa- changing rooms were clean and spacious. Towels were easy to find and plenty of. Pool was lovely along with the sauna, steamroom, area for tropical/arctic shower and a cold water bucket. Plenty of room to sit or lounge. At check in it was straight forward and given directions before heading to our room which was great. Our room was spotless (cleaned by Mia, thanks Mia!) A little rubber duck and some pillow pray on the bed which was a nice touch. Bed was comfortable and a lovely chair and foot rest aswell as enough desk space. Bathroom was great, deep bath and separate shower. We would definitely recommend and would stay again"

"Really helpful and friendly gentlemen and the ladies that did the breakfast in the morning or delightful"

"Nice stay in lovely room, excellent breakfast with attentive staff."