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"The decor is a little tired but great location. "

"Was a lovely stay Marina the receptionist was lovely. Only complaint was shower a bit temperamental with the heat "

"Clean, large room. Staff very friendly. Pool and spa very nice. Property is older but well cared for"

"Had a really enjoyable stay here. Lovely big twin room, No 12 , 1st floor Lewis Carrol. Staff exceptionally helpful 👍 Close to all amenities, shops, restaurants, historical buildings & transport. Would definitely stay again. "

"Central location with local choice of eateries. Spotlessly clean, just creaky floorboards due to the age of the building. "

"Spa relaxing and gym good. "

"There was no spa pool, tried to make a booking before our stay for a massage, was sent a message staying our request was waitlisted? When arrived at the hotel we were told there was no availability for massages on any of the 3 days we were staying so in my opinion little point in calling yourself a spa hotel if you have 1 part time person available to do massages "

"Noisy, people running around outside the rooms til late. Room signs not correct confusion"

"Good clean hotel"