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The staff were incredibly nice and helpful throughout our stay. It is the perfect place to relax, yet still handy to everything you need. Highly recommended!

this hotel deserves 5 star rating ***** the location is perfect for shopping and outside dining options and a stroll in the park. but for me what makes it 5 star are the staff from Ric Fuentes, Cha and the rest of the staff at the executive lounge sorry I can't remember you all. well special mention to Matt Salvador and the Chef who have surpassed my food expectation. thank you and of course the room very clean an spacious.

The best feature of this hotel is the exceptional service from all the staff. Always attentive and service with a smile, rooms and all facilities are clean.

The staff were outstanding, polite and willing to help which is quite rare compared to the rest of the world’s hospitality.

Close to Airport Terminal

Hotel is clean, easy to get to from the airport. Note that the “free airport shuttle” is a timetabled shuttle and if you land outside of these times you need to get your own transport. Easy and cheap via Grab though.

It’s always a great stay amenities friendly staff and spacious rooms

Excellent hotel with amazing staff, COD is great IR with. Loads of restaurants and entertainment options. Will definitely stay at Hyatt COD again.

Great room with super-comfy bed and linen. Only downside was there was no view, but apart from that, really great and spacious room. Room service was always prompt and friendly. The staff in general were very helpful and made the stay a great one. Great location add there is a shopping center nearby and nightlife area in walking distance.

the view from our room of Manila Bay was magnificent. overall quality of the facility is first class.

Stayed here for one night layover in Manila and it was above what we expected. They kindly let us checked in earlier, pool was 10/10. Buffet breakfast also one of the best I've been too.

Good

Nice hotel

As always the staff and service at this hotel is impeccable. My personal thanks to Victor on the front desk who went out of his way to assist me during my stay. Victor is a asset to your hotel. This hotel is my only choice in Manila.

Stayed for 2 nights for my daughters 7th birthday. Once the hotel staff found out it was my daughter's birthday they sent a cake to our room. The room itself was clean, n'espresso coffee machine, large comfy beds. The buffett breakfasts at the Hyatt and Nobu were excellent, amazing food. Overall a fun experience, the centre could use a food court, some form quick easy food especially for hungry children!

Good

Great affordable hotel in a good neighbourhood. Quiet in the evenings for Manila. Convenient. Helpful staff. I look forward to returning.