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"Hotel staffs are nice with professionalism. Interior decor and amenities are right on spots. Food is amazing & private Onsen is marvelous!"

"全てが綺麗でした！また泊まりたいねと子供も喜んでました。また行く際はよろしくお願いします。"

"Great location a little bit outside of Lake Toya, the property is beautiful and well kept and a short walk from the lake. The highlight was the onsen which was super relaxing and the other amenities such as projector , coffee , tatami rooms are just a cherry on top , highly recommended!"

"The food was exceptional and the view from the room as well!"

"Great stay in the manga room. Japanese drum performance in the evening is a plus!"

"Luxurious room with views of lake, morning and afternoon snack and drinks, evening fireworks show. Extensive buffet, quality ok."

"Absolutely lovely. Nice large clean room. Food at the restaurant was amazing. Onsen was fantastic. Staff all very helpful."

"Nice room"

"Beautiful little place overlooking lake toya. Whata a vuew "

"The half board Japanese meals were one of the best we have had. The onsen was fabulous, especially the outdoor part. Though I should have been mindful that the one called O was opened to public during certain hours. It was a bit crowded during those times. All in all, a lovely stay !"

"Very good and the staff we’re all pleasant. "

"Excellent food and room, even better service. great views 5/5 would recommend"

"Great views!"

"Free shuttle from the station; restorative bathing(only separate men and women bathing facilities); delicious full course dinner and breakfast…. It was a lovely stay."

"Amazing stay. Great breakfast option downstairs, plus we loved using the amenities (Great Bath) next door"

"Excellent staff! Clean and spacious rooms, fantastic breakfast!"

"Spotless with excellent facilities and the coffee was delicious "

"Great location and shuttle to the lifts was awesome!"