Great location in Shinjuku if you want to be where the action is at.
If you take the limousine bus from Haneda Airport, it will take you to the hotel building. It’s also relatively close to multiple train stations. Had a great view of the city from the bedroom.
Arrived early and was able to leave our luggage at the hotel until checkin. Check in was easy and the staff had already brought our luggage to our room from when we had dropped it off in the morning.
Digital checkout was easy and didn’t...
Great location in Shinjuku if you want to be where the action is at.
If you take the limousine bus from Haneda Airport, it will take you to the hotel building. It’s also relatively close to multiple train stations. Had a great view of the city from the bedroom.
Arrived early and was able to leave our luggage at the hotel until checkin. Check in was easy and the staff had already brought our luggage to our room from when we had dropped it off in the morning.
Digital checkout was easy and didn’t...
Good location near Shin-Okubo station, near lots of shops, restaurants and cafes. Very clean rooms that are spacious and comfortable. Fabulous daily housekeeping service. Would absolutely stay here again. Very safe and rooms are exactly as advertised.
Good location near Shin-Okubo station, near lots of shops, restaurants and cafes. Very clean rooms that are spacious and comfortable. Fabulous daily housekeeping service. Would absolutely stay here again. Very safe and rooms are exactly as advertised.
Super modern, clean, great quiet location 5-10 mins walk to various Shinjuku Stations, very friendly staff. Very comfortable rooms, rooftop outdoor lounge area with free tea & coffee and reasonably priced drinks and snacks to enjoy the Tokyo view. Room has washer/dryer and kitchenette making it super handy, especially for families.
Super modern, clean, great quiet location 5-10 mins walk to various Shinjuku Stations, very friendly staff. Very comfortable rooms, rooftop outdoor lounge area with free tea & coffee and reasonably priced drinks and snacks to enjoy the Tokyo view. Room has washer/dryer and kitchenette making it super handy, especially for families.
Michael
Reviewed October 31, 2026Reviewed October 31, 2026
This is the second time we’ve stayed here. Both times as a family of 5 staying in 1 room.
We didn’t spend much time in the room or hotel other than to sleep but it was spacious and well appointed.
The hotel is very close to 4 stations and only a short walk to Tokyo Dome and with plenty of eating places close by.
This is the second time we’ve stayed here. Both times as a family of 5 staying in 1 room.
We didn’t spend much time in the room or hotel other than to sleep but it was spacious and well appointed.
The hotel is very close to 4 stations and only a short walk to Tokyo Dome and with plenty of eating places close by.
Absolutely loved my stay here, and would definitely stay again. Location is great, really clean, rooms aren't super cramped, great amenities and supplies, etc. Just an all-round amazing stay and 5/5 experience.
Absolutely loved my stay here, and would definitely stay again. Location is great, really clean, rooms aren't super cramped, great amenities and supplies, etc. Just an all-round amazing stay and 5/5 experience.
Nicolle
Reviewed September 30, 2026Reviewed September 30, 2026
I thoroughly enjoyed my stay at Hotel NIWA. As a solo traveller, this is a lovely, safe area. Although I felt safe overall in all locations.
After much research I chose Hotel NIWA as I love the serenity here. It’s so peaceful, away from the busyness & the crowds, however a great location, close to all with such great transportation & so many fabulous dining options close by. The food is fabulous here.
The service standards are excellent. I found all staff so friendly, courteous & so helpful....
I thoroughly enjoyed my stay at Hotel NIWA. As a solo traveller, this is a lovely, safe area. Although I felt safe overall in all locations.
After much research I chose Hotel NIWA as I love the serenity here. It’s so peaceful, away from the busyness & the crowds, however a great location, close to all with such great transportation & so many fabulous dining options close by. The food is fabulous here.
The service standards are excellent. I found all staff so friendly, courteous & so helpful....
If staying in Shinjuku area this modern-style hotel is a great choice. It is close enough to the action but is a refuge from the amazing buzz of the Tokyo streets. The hospitality we received from Terada and his team was helpful and very welcoming.
If staying in Shinjuku area this modern-style hotel is a great choice. It is close enough to the action but is a refuge from the amazing buzz of the Tokyo streets. The hospitality we received from Terada and his team was helpful and very welcoming.
We had a lovely 2-night stay here in one of the moderate queen rooms. It was sweet and everything we needed. Also the location near the Kokuritsu-kogijo station was perfect for us. Really near Shinjuku so just awesome, we totally could have stayed longer. Staff were friendly and we were able to store our bags after we checked out. Would totally go back.
We had a lovely 2-night stay here in one of the moderate queen rooms. It was sweet and everything we needed. Also the location near the Kokuritsu-kogijo station was perfect for us. Really near Shinjuku so just awesome, we totally could have stayed longer. Staff were friendly and we were able to store our bags after we checked out. Would totally go back.
The staff were very friendly and happy to assist with any request that we might have needed. Everything you need for an easy, stress free, 5 star stay is all here.
Thank you for everything!
The staff were very friendly and happy to assist with any request that we might have needed. Everything you need for an easy, stress free, 5 star stay is all here.
Thank you for everything!
Shayne
Reviewed November 4, 2026Reviewed November 4, 2026
Great location and hotel. Great place to come back to after full days exploring. Train stations close by. Love being in a hotel that feels like you are in Japan. You will not be disappointed.
Great location and hotel. Great place to come back to after full days exploring. Train stations close by. Love being in a hotel that feels like you are in Japan. You will not be disappointed.
Stephen
Reviewed September 27, 2026Reviewed September 27, 2026
Staff are so lovely and helpful & the included breakfast and afternoon snacks and happy hour are a bonus! The hotel is very chic and clean and definitely worth staying here. Quiet and close to all! I will be back. Rooms are small with 3 kids but still enough to get by. Nice experience!
Staff are so lovely and helpful & the included breakfast and afternoon snacks and happy hour are a bonus! The hotel is very chic and clean and definitely worth staying here. Quiet and close to all! I will be back. Rooms are small with 3 kids but still enough to get by. Nice experience!
Helen
Reviewed September 1, 2024Reviewed September 1, 2024
Close to many dining options, shinjuku station, shinjuku gyoen. Hotel was a bit big for Japanese standard. Surprise free croissants and coffee/tea in the morning a plus bonus. Friendly staff and comfy room/bed. Will love to come back again.
Close to many dining options, shinjuku station, shinjuku gyoen. Hotel was a bit big for Japanese standard. Surprise free croissants and coffee/tea in the morning a plus bonus. Friendly staff and comfy room/bed. Will love to come back again.
We booked a comfort double room with table, non smoking room and found the room clean, small & comfortable you might need to move a few things around to make it more spacious but that is the same in most room of that size in Japan. The staff spoke good English and were very helpful. The hotel is in a excellent position with a metro line just around the corner, there are plenty of restaurants nearby.the breakfast at the hotel was lovely with plenty of space between tables so it felt quite...
We booked a comfort double room with table, non smoking room and found the room clean, small & comfortable you might need to move a few things around to make it more spacious but that is the same in most room of that size in Japan. The staff spoke good English and were very helpful. The hotel is in a excellent position with a metro line just around the corner, there are plenty of restaurants nearby.the breakfast at the hotel was lovely with plenty of space between tables so it felt quite...
David
Reviewed October 24, 2026Reviewed October 24, 2026
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