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"The Hotel was very nice - in a great location!!! Everything was in walking distance. The staff was very friendly and helpful for the most part. We had an issue with complimentary breakfast being part of our reservation, but was told it was not even when it was one of the amenities listed on my confirmation. "

"Excellent staff, very good service "

"Stayed for an overnight shopping trip. The hotel is one of the most pristine we have stayed at. Everything is so pleasant from the time you walk in the front door. The staff is amazing. The rooms are so comfortable and provide everything you need. Love the atmosphere of the restaurant and bar area. Always a favourite when in the Niagara area. "

"Great breakfast. Rooms were clean and newly renovated. Parking too expensive"

"Nice"

"The man on concierge was so helpful when I was having difficulty booking inward travel. Room was a bit of a strange layout and couldn’t taje my heavy suitcase down to the bedroom part of my room, but otherwise lived my room and hadca great view of the falls."

"No complaints. Excellent location "

"Lovely spot. Reception area had food and bags of garbage left out but was gone later. Room was excellent "

"Rooms are clean,staff are professional and the view from the rooms is amazing"