Shangcheng Hotels, Hangzhou

"Jerry the Antique Door bar manager was fantastic. She made you feel very welcome. Took pride in seeing that you were well served and happy and a good conversationalists "

"Nice small hotel"

"Good stay. "

"Great location and service."

"The hospitality at the hotel was really good. The staff were very helpful and friendly. The breakfast selection was really good and tasty. It is very family friendly. My husband and I have travelled around a lot and this is one of our favourite hotel. The location is great and the metro station is only 7 mins walk. We hope to come back again and thank you so much. "

"I booked a king size bed and a double bed in the room, but there was only a king size bed and a sofa bed. I complained but they wouldn't change my room and wouldn't refund me so forced to stay a night there. The hotel is dated and cleanliness is average at best. Location is decent though."

"Amazingly helpful service, making it so much easier to travel with family. Location is unbeatable!"

"The hotel is very good for the Price and the staff is good. Be careful, as the entrance of the hotel is poorly marked. It is not on Jiaochang Road, but on a cross street 240 meters from the indicated location, on Jinjiling Road."

"Excellent location, 70 metres from Metro station which takes you to the airport or any main train station. Hotel room is super modern. Especially the full function electronic 'spa' toilet experience. Free laundry wash and fold service. Reasonable selection breakfast for Westerners. Bed was very comfortable, not hard. "