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Hilton Garden Inn Hangzhou West Lake

3.5 star property
Adults-only hotel connected to a shopping centre in Hangzhou with a restaurant

Choose dates to view prices

Photo gallery for Hilton Garden Inn Hangzhou West Lake

Daily buffet breakfast (CNY 88 per person)
Exterior
Reception
Restaurant
Garden
Located in Downtown Hangzhou, the Hilton Garden Inn Hangzhou West Lake combines modern comfort with practicality. Guests can maintain their fitness routine at the gym, savor a meal at the on-site restaurant, and stay connected with complimentary WiFi in every room.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Gym
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
The current price is AU$98
includes taxes & fees
26 Oct - 27 Oct

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Family Friendly Room

Down duvets, in-room safe, desk, blackout curtains

Family Friendly Room

  • Sleeps 3

View all photos for Room, 1 King Bed

Down duvets, in-room safe, desk, blackout curtains

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2024
Blackout curtains
Down duvet
Hairdryer
Coffee/tea maker
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2024
Blackout curtains
Down duvet
Hairdryer
Coffee/tea maker
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor) | Living area

Room, 1 King Bed (High Floor)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2024
Blackout curtains
Down duvet
Hairdryer
Coffee/tea maker
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Down duvets, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2024
Blackout curtains
Down duvet
Hairdryer
Coffee/tea maker
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2024
Blackout curtains
Down duvet
Hairdryer
Coffee/tea maker
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Single Beds (High Floor)

Room, 2 Single Beds (High Floor)

Room, 2 Single Beds (High Floor)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2024
Blackout curtains
Down duvet
Hairdryer
Coffee/tea maker
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2024
Blackout curtains
Down duvet
Hairdryer
Coffee/tea maker
  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Double Room

Down duvets, in-room safe, desk, blackout curtains

Superior Double Room

  • Sleeps 2

View all photos for Superior Twin Room

Down duvets, in-room safe, desk, blackout curtains

Superior Twin Room

  • Sleeps 2

View all photos for Superior Room (Double bed)

Down duvets, in-room safe, desk, blackout curtains

Superior Room (Double bed)

  • Sleeps 2

View all photos for Superior Room (2 beds)

Down duvets, in-room safe, desk, blackout curtains

Superior Room (2 beds)

  • Sleeps 2

View all photos for Guestroom (Double bed)

Down duvets, in-room safe, desk, blackout curtains

Guestroom (Double bed)

  • Sleeps 2

View all photos for Suite

Down duvets, in-room safe, desk, blackout curtains

Suite

  • Sleeps 2
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About the area

Map
Jingjin Building, 228 Middle Zhonghe Rd, Shangcheng District, Hangzhou, Zhejiang

What's nearby

  • Hangzhou Tower Shopping Mall - 3 min drive - 2.8 km
  • Wulin Square - 3 min drive - 2.8 km
  • Hangzhou China Silk Town - 4 min drive - 3.2 km
  • West Lake - 4 min drive - 3.8 km
  • Zhejiang University Yuquan Campus - 5 min drive - 4.2 km

Getting around

  • Chaowang Road Station - 17 min walk
  • Hangzhou East Railway Station - 18 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 38 min drive

Restaurants

  • ‪McDonald's (麦当劳) - ‬2 min drive
  • ‪奎元馆 - ‬12 min walk
  • ‪KFC | 肯德基 - ‬18 min walk
  • ‪KFC (肯德基) - ‬2 min drive
  • ‪Honeymoon Dessert (满记甜品) - ‬18 min walk

About this property

Hilton Garden Inn Hangzhou West Lake

Hotel remodelled in 2024 and located near West Lake
Hilton Garden Inn Hangzhou West Lake provides amenities, such as a gym and a restaurant. Stay connected with free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), a 24-hour front desk and a lift
  • A front desk safe, local meal delivery service and smoke-free property
  • Meeting rooms
Room features
All 96 rooms feature comforts such as air conditioning, as well as perks such as free WiFi and desk chairs.
Extra amenities include:
  • Showers and hairdryers
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 88 per person
  • A restaurant

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Front entrance ramp
  • Hardwood flooring in room
  • Lift (90 centimetre wide door)
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 10 floors
  • Art Deco architecture
  • Renovated entire property - March 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Safe
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 88 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Atour Hotel Pinghai
Atour Pinghai Road West Lake Hangzhou
Atour Pinghai
Hilton Hangzhou West Hangzhou
Hilton Garden Inn Hangzhou West Lake Hotel
Atour Hotel Pinghai Road West Lake Hangzhou
Hilton Garden Inn Hangzhou West Lake Hangzhou
Hilton Garden Inn Hangzhou West Lake Hotel Hangzhou

Frequently asked questions

Is Hilton Garden Inn Hangzhou West Lake pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hilton Garden Inn Hangzhou West Lake?

As of 19 Oct 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Hangzhou West Lake on 26 Oct 2025 start from AU$98.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hilton Garden Inn Hangzhou West Lake?

Hilton Garden Inn Hangzhou West Lake doesn't offer parking.

What time is check-in at Hilton Garden Inn Hangzhou West Lake?

Check-in begins at 3:00 PM. After-hours check-in is not available.

What time is check-out at Hilton Garden Inn Hangzhou West Lake?

Checkout is at noon.

Where is Hilton Garden Inn Hangzhou West Lake located?

Located in Downtown Hangzhou, this hotel is 0.8 mi (1.3 km) from Westlake Culture Plaza and 2.2 mi (3.6 km) from West Lake. Wulinmen Wharf and Zhejiang Museum of Natural History are also within 1 mile (2 km). Chaowang Road Station is 17 minutes by foot and West Lake Cultural Square Station is 17 minutes.

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Reviews

Hilton Garden Inn Hangzhou West Lake Reviews

9.8

Exceptional

9.8

Cleanliness

10

Amenities

9.8

Staff & service

9.6

Eco-friendliness

9.8

Property conditions & facilities
Rating 10 - Excellent. 16 out of 19 reviews
Rating 8 - Good. 3 out of 19 reviews
Rating 6 - Okay. 0 out of 19 reviews
Rating 4 - Poor. 0 out of 19 reviews
Rating 2 - Terrible. 0 out of 19 reviews

Reviews

10/10 Excellent

Zheyang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. It excells when being compared with the counterpart in US. The overall hotel experience is 1 to 2 tiers higher.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Great location and friendly staff. Value for money.
Stayed 1 night in May 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Favorite in Hangzhou

Great place in a great area
Stayed 1 night in Dec 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

best place in Hangzhou

Best place in Hangzhou
Stayed 2 nights in Oct 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden gem

Nice small hotel in a great area
Stayed 1 night in Dec 2024

10/10 Excellent

Zi Yi

Liked: Cleanliness, staff & service, property conditions & facilities
Well cleaned hotel
Stayed 3 nights in Mar 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My favourite in Hangzhou

Perfect little hotel with all conveniences needed
Stayed 2 nights in Nov 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Favorite

My favorite place to stay in Hangzhou.
Stayed 2 nights in Oct 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great service, great location
Stayed 2 nights in Oct 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 2 nights in May 2025

10/10 Excellent

Siu Chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常方便，酒店員工很友善，附近很多商場，又近西湖
Stayed 5 nights in May 2025

10/10 Excellent

SHU HSING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

完美的新裝潢入住體驗

服務親切有笑容，解說詳盡。
Stayed 1 night in Mar 2025

10/10 Excellent

SHU HSING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

極佳體驗

櫃檯人員親切熱情有笑容，解說詳明。
Stayed 1 night in Mar 2025

10/10 Excellent

SHU HSING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

杭州舒適之旅

接待櫃檯人員服務熱忱細心有笑容，值得稱讚。房間新裝修、設備新穎、乾淨、舒適。
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Zhiming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kam Kwong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Fidencio

Liked: Staff & service, property conditions & facilities
Excelente!
Stayed 4 nights in Oct 2024