Canopy by Hilton Hangzhou West Lake

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Luxury
4.5 star property
8.8

Excellent

Luxury hotel near West Lake

Located close to Wushan Night Market and Qinghefang Old Street, Canopy by Hilton Hangzhou West Lake provides a terrace, a coffee shop/cafe and a garden. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$170
includes taxes & fees
1 Nov - 2 Nov

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 1 King Bed

A modern room with a wooden wardrobe, a hanging rack with clothes, and a shoe storage unit.

Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

A modern room with a wooden wardrobe, a hanging rack with clothes, and a shoe storage unit.

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Lake View

A modern hotel room with a large bed, a bedside table with a lamp, a small seating area, and a view of the city through large windows.

Deluxe Room, 1 King Bed, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

A modern hotel room with a large bed, a small seating area with a view of the outside, and a separate balcony area.

Deluxe Room, 1 King Bed, Balcony

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

A modern hotel room with a large bed, a bedside table with a phone and alarm clock, a wardrobe with sliding doors, and a patterned rug.

Room, 1 King Bed, Accessible

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

A modern bedroom with a large bed, a bedside table, and a nightstand.

Suite, 1 King Bed

  • 62 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Loft, 1 King Bed

A modern hotel room with a large bed, a nightstand, a desk, and a wall-mounted mirror.

Loft, 1 King Bed

  • 75 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

A modern hotel room with a large bed, a bedside table, a nightstand, a wardrobe, and a view of the city.

Premium Room, 1 King Bed

  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

A hotel room with two beds, a sofa, a small table, and a large mirror.

Deluxe Room, 2 Single Beds

  • 42 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, City View

A modern hotel room with a large bed, a bedside table with a phone and alarm clock, a wardrobe with sliding doors, and a patterned rug.

Deluxe Room, 1 King Bed, City View

  • City view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Located in Downtown Hangzhou neighbourhood, Canopy by Hilton Hangzhou West Lake is connected to a shopping centre. Qinghefang Old Street and Beishan St are notable landmarks, and the area's natural beauty can be seen at West Lake. Wushan Night Market and Broken Bridge are two other places to visit that come recommended. Visit our Hangzhou travel guide
Map
2 Guohuo Road, Hangzhou, 310001

What's nearby

  • A serene lake with a traditional pavilion, a wooden bridge, and a pagoda in the distance.
    West Lake
    1 min walk - 0.2 km
  • Wushan Night Market
    10 min walk - 0.9 km
  • Phoenix Mosque
    13 min walk - 1.1 km
  • Hangzhou Jiali Center
    14 min walk - 1.2 km
  • Wulin Square
    3 min drive - 2.2 km

Getting around

  • Hangzhou Railway Station (HZD)
    9 min drive
  • Longxiangqiao Station
    11 min walk
  • Hangzhou (HGH-Xiaoshan Intl.)
    33 min drive

Restaurants

  • 悦览树 Reading Tree Coffee
    2 min walk
  • 無
    2 min walk
  • 北啡咖啡 North Fei
    2 min walk
  • 点都德（银泰店）
    3 min walk
  • 南方迷宗大包
    1 min walk

About this property

Canopy by Hilton Hangzhou West Lake

  • Luxury hotel near West Lake
  • Located close to Wushan Night Market and Qinghefang Old Street, Canopy by Hilton Hangzhou West Lake provides a terrace, a coffee shop/cafe and a garden. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • Free self-parking
    • Continental breakfast (surcharge), bike hire and concierge services
    • A 24-hour front desk, tour/ticket information and smoke-free property
  • Room features
  • All 160 individually furnished rooms include comforts, such as premium bedding and pillow menus, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
  • More amenities include:
    • Bathrooms with rainfall showers and designer toiletries
    • 52-inch LCD TVs with cable channels
    • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

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The price is AU$158
includes taxes & fees
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Frequently asked questions

Is Canopy by Hilton Hangzhou West Lake pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Canopy by Hilton Hangzhou West Lake?

As of 24 Oct 2026, prices found for a 1-night stay for 2 adults at Canopy by Hilton Hangzhou West Lake on 1 Nov 2026 start from AU$170, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Canopy by Hilton Hangzhou West Lake?

Self-parking is free at this property.

What time is check-in at Canopy by Hilton Hangzhou West Lake?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Canopy by Hilton Hangzhou West Lake?

Checkout is at noon.

Where is Canopy by Hilton Hangzhou West Lake located?

Located in Downtown Hangzhou, this luxury hotel is within a 10-minute walk of West Lake and Wushan Night Market. Broken Bridge and Beishan St are also within 1 mi (2 km). Longxiangqiao Station is 11 minutes by foot and Ding'an Road Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Canopy by Hilton Hangzhou West Lake Reviews

8.8

Excellent

9.6

Cleanliness

9.4

Amenities

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 70 out of 114 reviews
Rating 8 - Good. 27 out of 114 reviews
Rating 6 - Okay. 10 out of 114 reviews
Rating 4 - Poor. 5 out of 114 reviews
Rating 2 - Terrible. 2 out of 114 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the Staff is excellent , they help me for all I need and very friendly , i will stay again
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room, friendly staff, great location, close to west lake, shopping center and restaurant
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Food and Nice Hotel

Excellent stay. Chef Jackie at Nattare restaurant is amazing. Must eat at the hotel.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Hotel is spacious and comfortable. Location is a 8-10 min walk to west lake and the harbin in 77 malls are nearby. There are eateries around and is convenient
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff are very helpful and they helped me arrange for my day trip to Wuzhen. Staff speaks English too. They make my stay very welcoming and warm.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the design of the hotel and the location. Walking distance to West Lake, shopping and all the restaurants.
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feedback from my parents: excellent hotel, fancy, clean, and comfortable. Also it is very convenient, close to a lot of restaurants and walkable distance to the west lake.
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Loft room was a pleasant surprise. Spacious and modern. Great to unwind with the family after a long day of walking around West Lake. The location isn’t the best for access to the lake. Breakfast and lounge were also really great. Would recommend if you plan on staying several days.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff are friendly. Helped with transport arrangements to WuZhen. Hotel room is modern, clean and comfortable. Good location and surrounded by nearby shops and restaurants.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Away from the crowds but still within walking distance to Hubin area and Xihu. Hotel is very new and modern. Rooms were big and clean. Comfortable stay, service was really prompt.
Stayed 3 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for West Lake and accessing the general area. Bit hard to find if using Google however once we had our bearings it was easy enough. Would recommend to others looking for a convenient place to base themselves when visiting Hangzhou / West Lake
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
nice environment and comfortable room
Stayed 5 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and well staffed. Breakfast was decent, although nothing too special. Great location, walkable from the nearest subway station and close to the west lake. The atmosphere was catered more towards younger adults and couples.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing stay in canopy by Hilton. The service and cleanliness were tip top! One of the cleaner actually helped me to fold my clothes, it’s my first encounter with such detailed cleaning, I gave her a tip for such amazing initiative .I didn’t like the breakfast buffet it is disappointing.
Stayed 5 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very modern, the room is very spacious. There is even Robert room service! Very convenient location. But there is an overnight bar across the street and it can get really noisy in early mornings. The car honks, people talking and laughing, woke me up every night.
Stayed 2 nights in Jun 2024
Verified review

6/10 Okay

Liked: Amenities, property conditions & facilities
There are few flies in my room. The good thing was the front desk changed my room right the way and gave me the bigger room. I am happy they fixed the problem pretty quick!
Stayed 5 nights in May 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
I loved the design, the staff (young, fun and very careful). The location per se is also fantastic, next to the XiHu; but I think the humidity is a real problem. They have put dehumidifiers everywhere but still, it smells a bad. Therefore, I think I have paid way too much for an hotel that has such a problem… that’s not good for your health. I stayed just 1 night.
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Canopy Hotel Westlake is a clean, modern hotel, conveniently located, in walking distance to Westlake and shopping area. The hotel is for young people with music, dance, and late night activities in the bar, sometimes loud music and singing, almost no lobby. one more thing, i booked a super king size room, but i got a corner room, small, irregular shape. i was not happy.
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not bad it was very comfortable
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything very nice
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The hotel had no doorman to help us with the luggage when we got off the car. It was dim at night in the lobby, elevator and hallways to guest rooms. The air smelt like light mode in some places. There’s not enough variety for the breakfast.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very modern, great amenities- my second or third stay here. A lively area 12 min walk from west lake and shopping ; clubs & restaurants right across the road - some rooms hear the music all night long so light sleepers may request a back side room.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location to visit the lake

Thank you Joey, great service
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice New Hotel

Nice new hotel, very good value for it's location and the quality of the rooms, very nice touch on many details inside the rooms, I enjoy my stay very much, highly recommended, especially for young people
Stayed 1 night in Mar 2021