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Conrad Hangzhou

5.0 star property
Rejuvenating spa treatments offer a perfect escape from everyday stress, while multiple on-site restaurants present diverse culinary experiences

Choose dates to view prices

Conrad Hangzhou offers luxury with thoughtful details. Guests enjoy massages and aromatherapy, then dine at three unique restaurants. Amenities include public WiFi, an indoor pool, and a 24/7 health club.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is AU$252
includes taxes & fees
10 Mar - 11 Mar

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for King Deluxe Room

King Deluxe Room | View from room

King Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Separate bedroom
Premium bedding
  • City view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe Suite

King Deluxe Suite | View from room

King Deluxe Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
  • City view
  • 82 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe River View Room

King Deluxe River View Room | View from room

King Deluxe River View Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Separate bedroom
Premium bedding
  • River view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Executive Room

King Executive Room | View from room

King Executive Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
TV
Pillow menu
Separate bedroom
  • City view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Accessible Room

King Accessible Room | Bathroom

King Accessible Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Separate bedroom
Premium bedding
  • City view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Conrad Suite

King Conrad Suite

King Conrad Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
  • City view
  • 112 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for King Presidential Suite

King Presidential Suite | Living area

King Presidential Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
  • City view
  • 281 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Queen Double Deluxe Room

Queen Double Deluxe Room | View from room

Queen Double Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Separate bedroom
Premium bedding
  • City view
  • 50 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Queen Double Deluxe River View Room

Queen Double Deluxe River View Room | View from room

Queen Double Deluxe River View Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Separate bedroom
Premium bedding
  • River view
  • 50 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Queen Double Executive Room

Queen Double Executive Room

Queen Double Executive Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
TV
Pillow menu
Separate bedroom
  • City view
  • 50 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Twin Deluxe Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Twin Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Separate bedroom
Premium bedding
  • City view
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Twin Deluxe River View Room

Twin Deluxe River View Room

Twin Deluxe River View Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Separate bedroom
Premium bedding
  • River view
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive King River View Room

Executive King River View Room

Executive King River View Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
TV
Pillow menu
Separate bedroom
  • River view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Queen River View Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Executive Queen River View Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
TV
Pillow menu
Separate bedroom
  • River view
  • 50 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for King Premium Room

King Premium Room

King Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Egyptian cotton bed sheets
Premium bedding
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family-friendly Queen Double Room

55-inch TV with cable channels, MP3 dock

Family-friendly Queen Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Egyptian cotton bed sheets
Premium bedding
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Premium Twin Room

Premium Twin Room

Premium Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Egyptian cotton bed sheets
Premium bedding
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

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About the area

Located in Qianjiang New Town neighbourhood, Conrad Hangzhou is connected to a shopping centre. Wushan Night Market and Hangzhou China Silk Town are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore West Lake and Xixi National Wetland Park. Don't miss out on a visit to Song Dynasty Town. Visit our Hangzhou travel guide
Map
228 Xinye Road, Jianggan District, Hangzhou, 310016

What's nearby

  • Hangzhou City Planning Exhibition Hall
    1 min walk - 0.2 km
  • Raffles City Hangzhou
    3 min walk - 0.3 km
  • Hangzhou Grand Theatre
    6 min walk - 0.5 km
  • MIXC Mall
    10 min walk - 0.9 km
  • Chongyi Church
    2 min drive - 2.3 km

Getting around

  • Hangzhou Railway Station (HZD)
    9 min drive
  • Jiangjin Road Station
    19 min walk
  • Hangzhou (HGH-Xiaoshan Intl.)
    26 min drive

Restaurants

  • 量子咖啡
    17 min walk
  • 新发现餐厅
    17 min walk
  • 童年小筑
    2 min walk
  • CHAGEE 霸王茶姬
    2 min walk
  • 星巴克
    18 min walk

About this property

Conrad Hangzhou

Luxury hotel near Wushan Night Market
Located close to Hangzhou China Silk Town, Conrad Hangzhou provides a free food/drink shopping service, a terrace and dry cleaning/laundry services. Treat yourself to a massage, a body wrap or aromatherapy at Conrad Spa, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a bar and a 24-hour health club.
You'll also find perks such as:
  • An indoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), a 24-hour front desk and tour/ticket information
  • A front desk safe, free newspapers and a lift
Room features
All 306 rooms feature comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and laptop-compatible safes.
More amenities include:
  • Egyptian cotton sheets, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with Jetted bath and rainfall showers
  • 55-inch TVs with cable channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: WiFi (CNY 40); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 193.20 for adults and CNY 96.60 for children
  • 3 restaurants
  • A bar/lounge
  • Free manager's reception (select days)

Things to do

  • 24-hour health club
  • Full-service spa
  • Hot tub
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • Business centre
  • Conference centre (17,287 square foot of space)

Outdoors

  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Partially-open bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 55-inch TV with cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 419.76 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 193.2 for adults and from CNY 96.6 for children
  • Fee for in-room wireless Internet: CNY 40 (rates may vary)
  • Rollaway bed fee: CNY 419.76 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 10:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Conrad Hangzhou Hotel
Conrad Hangzhou Hotel
Conrad Hangzhou Hangzhou
Conrad Hangzhou Hotel Hangzhou

Frequently asked questions

Does Conrad Hangzhou have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM to 10:00 PM.

How much does it cost to stay at Conrad Hangzhou?

As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Conrad Hangzhou on 10 Mar 2026 start from AU$252, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Conrad Hangzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking at Conrad Hangzhou?

Self-parking is free at this property.

What time is check-in at Conrad Hangzhou?

Check-in start time: 3:00 PM; check-in end time: 6:00 AM.

What time is check-out at Conrad Hangzhou?

Checkout is at noon.

Where is Conrad Hangzhou located?

Located in Qianjiang New Town, this luxury hotel is within 6 mi (10 km) of Wushan Night Market, West Lake and Hangzhou China Silk Town. Broken Bridge and Hangzhou Tower Shopping Mall are also within 6 mi (10 km). Jiangjin Road Station is 19 minutes by foot and Qianjiang Road Station is 26 minutes.

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Reviews

Conrad Hangzhou Reviews

9.6

Exceptional

9.8

Cleanliness

9.2

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 68 out of 82 reviews
Rating 8 - Good. 10 out of 82 reviews
Rating 6 - Okay. 2 out of 82 reviews
Rating 4 - Poor. 1 out of 82 reviews
Rating 2 - Terrible. 1 out of 82 reviews

Reviews

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, dont miss the mall , you literally have everything there, shopping food and so much more I felt home and the staff so welcoming and amazing ppl
Stayed 2 nights in Dec 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new modern hotel with amazing staff! Clean, great options for breakfast Room very comfortable I love it!
Stayed 3 nights in Dec 2024

10/10 Excellent

Chuen Lai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful, high standard hospitality, Nice room, ample space, comfortable beddings Nice view from room with its good location
Stayed 1 night in Oct 2023

10/10 Excellent

Stoyan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is super luxury, got a room on the 43rd floor with an amazing view. Very clean, quiet and comfortable. It's right next to an upscale shopping mall with good dining options. Overall, super happy, would stay there again!
Stayed 2 nights in Sep 2024

10/10 Excellent

Jialan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service

excellent room service, clean and warm welcome
Stayed 2 nights in Nov 2023

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Everything just exceeded our expectations. Great room, amazing service from every staff in the hotel, good facilities, great placement, great view, good restaurants insiden the hotel. No complaints at all - it was even reasonable price compared with nearby hotels.
Stayed 3 nights in Oct 2024

10/10 Excellent

canson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s really a very good hotel in this area
Stayed 2 nights in Oct 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend this hotel to my friends and I myself would definitely choose this hotel whenever I visit Hangzhou again.
Stayed 1 night in Mar 2025

10/10 Excellent

susan valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Great views and best lobby bar for quiet quality time
Stayed 2 nights in Jun 2024

10/10 Excellent

Dawei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Apr 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel with good breakfast. 10/10 would recommend.
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Oct 2024

10/10 Excellent

Bart

Liked: Cleanliness, staff & service, property conditions & facilities
All just fine!
Stayed 1 night in Jan 2025

10/10 Excellent

wentao

Liked: Cleanliness, amenities, property conditions & facilities
good
Stayed 1 night in Jan 2025

10/10 Excellent

Dewi Mimie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is great. Except the ciggarete smoke comes to our toilet.
Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
It’s not Conrad service we knew.
Stayed 1 night in May 2019

2/10 Terrible

Man Kwong

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Heavy cigarette smell in the room. Someone smoke in next room and the smell go into my room. Have complained to Hotel. They do nothing but try to comfort me to offer room change. They are unwilling to find out root cause to stop it. The way they handling complaint is not deserved 5 star rating. The ventilation system is extremely poor. The smoke detector cannot detect smoking inside the room. Extremely disappointed.
Stayed 5 nights in May 2025

6/10 Okay

Wai Ming

Liked: Cleanliness, staff & service, amenities
好
Stayed 3 nights in Nov 2025

10/10 Excellent

Wan Ting

員工友善
Stayed 3 nights in Nov 2025

10/10 Excellent

nifur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

깔끔 출장숙소로 다녀왔어요

깔끔하고 야경이좋은곳
Stayed 2 nights in Jan 2024

10/10 Excellent

Shih Chih

Liked: Cleanliness, property conditions & facilities, room comfort

溫馨

客房乾淨，服務人員觀查細微，以客為尊
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

非常好的一家，下次会再来

整个服务，硬件都是很好，行政套房的调酒更是好喝！
Stayed 1 night in Aug 2023

8/10 Good

choy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

服務非常好

有些工作人員會說粵語，他們提供的服務非常好。 所有員工見到您時保持微笑。
Stayed 3 nights in Jun 2023

10/10 Excellent

Byung Je

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

항주 최고의 호펠

view가 좋고 친절하며 아침도 맛있게 했습니다. 다음에 다시 오고 싶네요.
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
各方面都很棒！
Stayed 2 nights in Jun 2021