Holiday Homes in Scotland

"The staff was great and very helpful!"

"The location is ideal for seeing Edinburgh city centre. If you don't want the nightlife noise then stay somewhere else. The view of Edinburgh Castle from our room was perfect though they could have covered the small expanse of roofing to make it more visually appealing. And the windows don't open so ask them to clean them if you want nice photos. The bed is comfortable the room well equipped. It was nice to have a small fridge, kettle etc. more than two coffee cups would be more useful. The breakfast was excellent and staffing at the restaurant in the morning very pleasant and helpful, and attentive. We had dinner one night at the restaurant. My bowl was chipped,the meal was not the standard I expected for the price so it was the only one we had there. Received our meal with no utensils, we had ordered soup and a main. Front staff representatives friendly and approachable. Since there are many uneven stairs I was surprised to see them watch other older patrons struggle to bring luggage up and down them and not offer to assist they watch a group of 12 do just that and the last one was the only one they moved to assist and she was already half way down. Not very amusing while I held the door."

"Lovely staff "

"The best hotel i have ever stayed in Shower was fantastic Staff couldn't do enough "

"Beautiful property, helpful staff, and delicious food all helped to make it an enjoyable stay. The proximity to the airport is very convenient."

"Everyone was so nice and helpful. Breakfast was very costly, $22.00 per person for an ok buffet"

"All the staff were excellent, extremely good service. The location is great, it's closed to most of the attraction in the city centre. I would highly recommend this hotel to those who are planning to go to Edinburgh."

"I booked this hotel because of its pool, so I could swim whilst away from home. When I checked in I was informed the pool was closed. No advanced warning, no apology, no offer to use another hotel's pool. Room was okay, very basic, sachets of cheap instant coffee and a couple of teabags, no snacks or even water. Probably not the hotel's fault but the whole place was evacuated because of a fire alarm and we had to stand on the corner of a freezing cold windy street whilst the fire engines came and went one evening. Again, no apology. I came back from my conference exhausted, made my way to my hotel room to find the key didn't work, had to go back to the lobby and join an extensively long queue to have my key reactivated. Again, no apology, just a barrage of questions from a young woman who clearly thought I looked like some sort of criminal trying to break into my own hotel room, in my smart conference wear, and quizzed me relentlessly before she sneered at me and reactivated it without apology. If the staff learned to apologise for the errors that impact guests' stays, they'd land a lot easier. But this was a catalogue of errors dealt with by utterly miserable staff who haven't learned the word 'sorry' No idea what the breakfast was like as apparently it wasn't included."

"Muy bueno el lugar, la ubicación, solo que no entiendo cómo una habitación no tenga ventana. Increíble Lo demás exelente"