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"Stayed at the W Brisbane recently and couldn’t speak more highly of the experience. The service was unreal—staff were incredibly friendly, switched-on, and always attentive without being over the top. You can tell they really care about the guest experience.The room itself was amazing—beautifully designed, super comfortable, and had everything you could want. Getting a complimentary upgrade was an unexpected bonus that just topped it all off. Everything about the stay felt high-end but still relaxed, which is rare to pull off. Definitely worth the trip, and I’ll 100% be staying there again next time I’m in Brisbane."

"The staff were very friendly and always willing to help, which made the stay feel welcoming from the moment I arrived. The location is great — close to everything I needed and easy to get around. Breakfast was delicious with a good selection of fresh food to start the day right. Overall, a comfortable and enjoyable stay. I’d happily return and recommend it to others."

"Attentive service, wonderful aesthetic, and excellent location. Couldn’t have asked for a better stay. "

"Location & modern "

"Perfect in every way. It was wonderful having the flexibility of a late check out and also being able to leave the car parked there for a couple of hours longer to fit in with our flight time. Room was amazing, lovely view of the city and close enough to walk over the Kangaroo Point bridge into the city"

"Great shower and very comfy bed ,room suited all my needs "

"Booked the room quite last minute but got great experience! Friendly staff! Nice and clean hotel and quite convenient location. Loved the sauna "

"One night stay. Flight was cancelled. Novotel allowed us a late check out at no charge. Great bed - pillows need an upgrade though they were just okay. Good spacious room "

"Room clean etc."