4 restaurants, breakfast, lunch, dinner served; French cuisine
Check availability

Reviews of JR Tower Hotel Nikko Sapporo

4.5 out of 5
JR Tower Hotel Nikko Sapporo
Nishi 2, Kita 5, Chuo-ku, Sapporo, Hokkaido

Reviews

9.2

Wonderful

Rating 10 - Excellent. 662 out of 1000 reviews" "
Rating 8 - Good. 278 out of 1000 reviews" "
Rating 6 - Okay. 47 out of 1000 reviews" "
Rating 4 - Poor. 9 out of 1000 reviews" "
Rating 2 - Terrible. 4 out of 1000 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jon, Honolulu

Travelled with family
Staff are so courteous and helpful. They will go out of their way to help you
Stayed 2 nights in Mar 2024

10/10 Excellent

Jon, Honolulu

Stayed 1 night in Mar 2024

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
JR Hotel is at the centre between subways and Train station. It is a strategic location in Sapporo.
Stayed 4 nights in Mar 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Unbeatable location. Helpful staff. Clean and pleasant rooms. Good breakfast. Would come again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Hayden

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is well kept and such a great location. The Staff was so great!
Stayed 2 nights in Mar 2024

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Olga, Denver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly clean very convenient location
Stayed 1 night in Feb 2024

10/10 Excellent

Steven

Stayed 1 night in Feb 2024

8/10 Good

Dongchul

Liked: Staff & service, property conditions & facilities
Everything was great, but my mother-in-law had an allergy to dust, and she kept coughing, which meant that the room was not clean enough. However, if you do not have those levels of sensitivity, the room will be clean enough. Staff members, especially at the front desk, were really kind and helpful. I like the location of the hotel. We can walk to the shopping center without going outside.
Stayed 2 nights in Jan 2024

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. At the JR station so very convenient. Staff was amazing and very helpful during our entire stay. Spa had many different temperature onsens and a good sauna room. Definitely spend some time getting to know your way around the JR station because it can be quite a maze. From the hotel, take the parking elevator to the 6th floor for dining floor. Lots of restaurant options! Airport shuttle bus is across the street from the hotel, take exit #3, walk up the stairs and then make a left for airport shuttle bus. Rapid airport train is on the JR platform, buy ticket at the ticket office (1400 yen) and enter the gates across from the ticket office. There are elevators and escalators to the train platform. Trains every 7-15 mins.
Stayed 2 nights in Jan 2024

10/10 Excellent

Wai Yee Christine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
JR Tower is always my top pick in Sapporo. It's right next to the Sapporo station and there are so many shops and restaurants in the area.
Stayed 1 night in Jan 2024

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with easy access from New Chitose Airport. Take the train into Sapporo and it’s just a couple minutes to the hotel.
Stayed 1 night in Jan 2024

8/10 Good

Hua Jung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is convenient for travelers
Stayed 3 nights in Dec 2023

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Spa was relaxing. Breakfast buffet was delicious. Enjoyed my stay. Staff was very courteous. My only problem was getting to my room with two suitcase alone. Should have asked for help as I was exhausted with my experience at Haneda airport.
Stayed 2 nights in Dec 2023

10/10 Excellent

Shelby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service for this property was outstanding! All of the staff went above and beyond to accommodate our needs, and were very helpful even as we left. The room was beautiful, and comfortable. We will certainly stay again! They were also a phenomenal help to our guests who met with us the next morning in the lobby.
Stayed 1 night in Dec 2023

8/10 Good

Kelvin

Stayed 2 nights in Dec 2023

10/10 Excellent

Jit Yong

Stayed 1 night in Nov 2023

10/10 Excellent

Jon, Honolulu

Travelled with family
The staff are very friendly and the property is very clean. Rooms are just excellent in the way of cleanliness.
Stayed 1 night in Oct 2023

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
全てに於いて温かく丁寧な対応でした。 スタッフの方々も素晴らしいでした。 有り難うございました。 又訪れたいです。 感謝！
Stayed 2 nights in Oct 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located in a very busy and convenient area. You can get everything while you are staying JR Tower Hotel. The staffs are very friendly and professional. Highly appreciated and recommend.
Stayed 1 night in Oct 2023

10/10 Excellent

Jon, Honolulu

Travelled with family
Liked: Property conditions & facilities
Room very clean. Staff very helpful and very cordial. Always greet you when you come in the lobby.
Stayed 1 night in Oct 2023

10/10 Excellent

Frank

Liked: Property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

SHUNCHIEH, Evanston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is together with the Sapporo Station, very convenient. Breakfast buffet is great. Staff courteous and helpful! Wonderful hotel!
Stayed 4 nights in Sep 2023

10/10 Excellent

Patrick, Greenbrae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff made us feel welcomed. They were all very helpful. We don not speak Japanese. They helped us make a few restaurant reservations. No complain. Maybe just slightly with the parking. The garage was a bit difficult to navigate. Tight ramps. Small spaces.

10/10 Excellent

PETER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel!
Stayed 3 nights in Sep 2023

10/10 Excellent

PETER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 2 nights in Sep 2023

10/10 Excellent

Christina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location above the main station. Walk to all the great neighborhoods and restaurants. Odori Park was great and the shopping mall had a lot of shops and izakayas for a quick bite and beer
Stayed 5 nights in Sep 2023

8/10 Good

Kory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with great view of the city and convenient located by the JR station. The staffs are attentive. The room is narrow with outdated bathroom.
Stayed 6 nights in Sep 2023

10/10 Excellent

Harshad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central in Sapporo
Stayed 3 nights in Sep 2023

10/10 Excellent

Tony, St Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel and the breakfast is very good
Stayed 3 nights in Aug 2023

10/10 Excellent

Rand

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed in the Hotel Nikko Sapporo before and whenever we go to Sapporo, that is where we stay. It is in a perfect location, the hotel is great, but the Staff makes each stay wonderful. Management should be very, very proud of the Nikko Sapporo staff personnel, from the lobby all the way to the 36th floor.
Stayed 2 nights in Jun 2023

10/10 Excellent

THOMAS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staying at JR Tower Nikko Sapporo was a 5 star experience! The rooms are very clean & upscale/ contemporary. Everyone was very courteous, friendly and thoughtful.....I would highly recommend this hotel for its proximity to the train station, shopping & very clean rooms and wonderful hotel staff.
Stayed 3 nights in Jun 2023

10/10 Excellent

Mari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great view. Very convenient location. Great bathroom and lots of amenities!
Stayed 4 nights in May 2023

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

gexia

Stayed 2 nights in May 2023

10/10 Excellent

Charles Park Siong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent property and convinient
Stayed 1 night in Apr 2023

10/10 Excellent

Luis Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has complete room amenities and the cleaning staff guarantees the cleanliness of the room and refurbishes the consumed bathroom supplies, coffee, tea and bottled water.
Stayed 5 nights in Apr 2023

10/10 Excellent

Karen

Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location and service
Excellent service. The location cannot be beat - so convenient (and you couldn’t hear the trains at all) The onsen was wonderful. Staff was very knowledgeable about restaurants in Sapporo and gladly made reservations. Will recommend to all!
Stayed 4 nights in Apr 2023

10/10 Excellent

Constance, Diamond Bar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Close to dinning and shopping
Stayed 1 night in Mar 2023

10/10 Excellent

Sipoom

Stayed 2 nights in Feb 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Place to Stay
Very convenient in terms of location. Good service.
Stayed 3 nights in Jan 2023

8/10 Good

Jayne

Stayed 2 nights in Feb 2023

10/10 Excellent

DI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

DI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, good view, very convenient location, very nice Japanese breakfast. Very good service, nice staff
Stayed 4 nights in Jan 2023

10/10 Excellent

shaun

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Convenient location. Spectacular views from upper levels. Spacious. Clean. Thoroughly recommend this hotel

10/10 Excellent

David

Stayed 2 nights in Dec 2022

10/10 Excellent

Yudan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great hotel, just in JR tower . Very convenient.

8/10 Good

Yudan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good one , under construction nearby.
Stayed 1 night in Dec 2022

8/10 Good

Michael

Stayed 2 nights in Dec 2022