"I'll start by saying that I like this place, and have stayed here several times. The rooms are huge, the entire venue is smartly decorated, and the grounds are beautiful. There are fun and interesting events planned throughout the month, and the pool club is well maintained and equipped with a bar. However, expectations should be lowered regarding staff service and interactions (I've come to accept this, and simply adjust my expectations when staying here). There is a lot of "hipster aloof" and the so-called "Millennial stare" going on. You may find yourself standing in front of the check-in counter, the wonderful La Reina bar, or the Turquoise Trailer without being acknowledged by staff people, or perhaps waiting for the end of a cell phone conversation. There are exceptions, of course, and I've had wonderful encounters with many staff people over the years. Nonetheless, it's worth preparing for. There also seems to be a preference for local patrons in the bar. In spite of this, I recommend staying here, and will continue to stay here myself. "
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