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"Rooms very comfortable and spa/pool was very good "

"The air conditioning system was not functioning for the entire building."

"I didn’t like being in an inside room. There was no window to the outside, only one to the atrium. And because we shared a door with another room, it was very noisy when they came in late. The front desk people were excellent."

"This property is very well located in the historic area of Lyon. It was very easy to walk to all the major sites from the hotel. The hotel staff were very welcoming and helpful. I would highly recommend staying at Le Phenix."

"Room was exceptionally good and the hotel overall was brilliant. Staff were really helpful. The room was perfect for a long weekend in Lyon. Room had all of the amenities we needed and more. Really well placed next to a metro stop. Would pin for a future visit!"

"Great location. Nice staff. Room is good size."

"Great location. Friendly professional staff. "

"breakfast was good, staff friendly"

"I booked this hotel specifically for location, comfort and air conditioning. When I arrived it was warm/hot. When I noticed the air conditioning didn’t work I went to reception I see what I was doing wrong. It turned out that the air conditioning doesn’t work until mid May. I was there the first week in May. The location was great if you are taking the train. The rooms were clean. The amenities such as soap and shampoo were minimal. "