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"This is a definite 5 star hotel Great staff Great breakfast variety Happy hour appetizers Attention to every detail"

"The Mondrian Bordeaux Les Carmes is a beautiful hotel with very friendly and helpful staff. The hotel common areas and rooms are beautifully and comfortably decorated. It’s a peaceful oasis amidst a busy city. We very much enjoyed the outdoor terrace and the spa. The hotel is located in the Chartrons neighborhood on the North side of Bordeaux. Plenty of restaurants and cafes are within walking distance. The Bordeaux city centre is a 30 minute walk from the hotel, but it’s a lovely walk along the river. One small slight is that the AC wasn’t very effective in our room. Regardless, we highly recommend this hotel."

"Great location in old city. Terrific amenities including varied breakfast and courteous staff. "

"Alex gave us a lovely welcome. The room was spacious and there were super toiletries. Breakfast was wonderful with a good assortment of foods. Best of all was the terrace - sunny space for breakfast and apéro. Will defo come again"

"I recently stayed at this hotel and have been trying to follow up regarding an issue that requires a review of room access records. I made this request several days ago and have since followed up, including through Expedia, but have not received a response or the requested information. I understand that these matters can take time to review, however the lack of communication is concerning."

"Brilliant stay and the staff were really helpful and friendly. Would highly recommend for a weekend break"

"No estaba muy clara como llenar las botellas de agua. La cama se hundia de lado. Todo lo demas muy bien, muy bien ubicado y personal muy amable. Muy limpio. "

"Good size room Good laundry facilities Close to bus and tram options Food options close by Close to Cite du Vin"

"Asked for quiet room. Instead got room at back facing climbing wall drilling. Staff did nothing about it. Next day works above us with cables dropping down that hit our windows and also affected our sleep. Breakfast very average and cold even at 7.30am. Market around the corner is miles better and cheaper for food. No kettle and cost of tea 4.50 euros each. No fridge. Staff hadn’t a clue how to make a gin and tonic. Staff never confirmed that they would provide a cot for our baby. Basic hotel with limited amenities. Unresponsive management and nothing to make it right except a cold average breakfast. Location is great but there are other hotels around that I would stay in next time instead. Look elsewhere if you want peace and decent breakfast. "