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"Super kind staff, need was comfy, room was quiet, would stay here again"

"Reception staff and Concierge were very helpful and made restaurant booking for me on arrival as it was a busy Saturday night."

"First time we have used this particular Accor Hotel at Auckland Airport. Have always been a fan of Accor and was an Accor Club member which I think was called Platinum and was a paid membership that reduced eating and drinking costs, free nights, etc. So my expectations were high and I am happy to report they were also met. Comfy rooms and well appointed"

"Clean and comfortable beds "

"Pricing good and our overall stay was ok. On arrival we were met at the gate by a man( we weren’t sure where to enter, two different signs) who was unsmiling, abrupt and over the course of 2 days not overly helpful. Car park is terrible, dirty around outside of shower cubicle at the bottom. Kitchen amenities woeful, lift not cleaned daily, same rubbish in it for 2 days. Worst of all was having one card to open doors and turn on power in the room. If one of you goes out and takes the card the person left in the room has no power, ridiculous! I’m not hopeful for this review making any changes, the replies to reviews seem to be the same whether review good or bad"

"Clean room, very convenient location. Parking a bonus and staff were great"

"Liked it was close to airport - and had an airport shuttle!! All staff I met were welcoming and helpful - especially registration! Beds comfy and immaculate!! Bathrooms large and spotless! Would stay again!!"

"Generally good"

"If you want a place to cater for your family, this is amazing. The restaurant buffet is superb, the gym and pool are great! Highly recommend!"