Rock Springs Hotels, Phoenix

"Stove top so small and weak it was unusable. No pans available. Minimal staff. Not worth the price tag. stayAway"

"Great breakfast buffet"

"The water park is a nice feature, but closes at 6 we didn’t realize until our last night that there are other smaller pools throughout the property that stay open later. It’s an older property and doesn’t feel luxe, but the beds were fine and the onsite restaurant/bar was great for quick, casual dining."

"Mario was awesome."

"Walls are super thing, room was dirty, amenities were NOT included, not as advertised, key card never worked always had to get a new one "

"Eric and Lee were outstanding individuals who made hour stay exceptional! Thanks to these individuals!"

"Amazing "

"I'm going to be fair, this motel is on what I would find out was a "bad side of town" in Phoenix. All this being said, and all things considered, the staff does what they can to keep it safe. The parking lot is gated so your car should be safe, and while the room has the kind of wear you'd expect in a motel in such a part of town, I've stayed in worse. Staff was friendly, and they had on site security. I give them a solid B minus. The air conditioner could probably use to be deep cleaned. "

"Overall, the stay had some positives, but a few things would make me think twice about coming back. When we first got to our room, the shower wasn’t working, but the staff handled it quickly. They moved us to another room nearby, which was really convenient since we didn’t have to drag all our stuff across the hotel. The rooms seemed recently upgraded. The bed was really comfortable, the pillows were soft, and it was nice having both a fridge and microwave. Breakfast was okay—nothing amazing, but good enough for a quick bite. There are also several fast food spots within walking distance, including a McDonald’s, which was convenient. The main downside was the surrounding area. It wasn’t the cleanest, and there were quite a few homeless individuals around, some appearing to be using drugs, which made it feel a bit sketchy at times. That said, the hotel does have security on-site, and after 9pm you need a room key to enter, which helped. It worked well for us since we were there for spring training and just needed a place to sleep. If you’re not planning to spend much time at the hotel, it gets the job done—but the area is something to keep in mind."