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"We really loved the hotel. The rooftop is really fab in the lovely weather, even without access to the pool off season. There’s plenty of seating to sit in the sunshine overlooking Florence. The free access to the gym and laundry self-service was a nice touch also. The staff were very helpful, allowing us to leave our bags in storage on checkout and use the rooftop for a few hours before we leave for our train. We would recommend this hotel to others and will be looking up other Social Hub hotels in Europe when travelling again."

"Great, well-located hotel with wonderful breakfast buffet (great variety and made-to-order hot drinks), attentive service and nice rooms. The staff went above and beyond 2 different times (including help booking a car for long-distance trip very early in morning)."

"Perfect location! Very close to all popular sights and many resturants. Had a lovely clean room and staff were very accommodating. Would highly recommend staying there"

"We enjoyed our stay in our bungalow. The room was very clean and the staff were attentive. We would definitely stay here again. The only thing we didnt like was the bus route. We didn’t remove a star since it wasn’t the hotel fault, but it wasn’t reliable nor frequent."

"This hotel is not meant for families with kids, which I wish I knew prior to booking. While appropriate for adults, the decor (mobile in room for example is inappropriate for kids) and room functionality (like doors to shower and toilet are not frosted to be private)"

"Great setting, nice rooms, and excellent breakfast"

"We chose this hotel due to its proximity to the train station and room was as shown in the photos, clean and comfortable. Only downside was that the air conditioning was not working in the hotel, which resulted"

"Everything was good"

"I wrote many messages trying to fix the booking date. No response and they just charged me even though I notified the booking date had the wrong month. "