Top Hotels Near Regal UA Kaufman Astoria in New York from AU$136

"Clean room staff is great "

"Loved our stay!! Best location to access subways, made traveling easy, fast, and safe. All the staff were helpful and friendly especially the doorman Peter. The Hyatt grand central made our trip all the way from California memorable. Thank you "

"The the room was very clean but basic. The staff were friendly and helpful."

"I was given no indication that there was no staff at this hotel when I booked it. I received a message through Expedia telling me I would be sent a code to enter the building the day of our arrival. It never came. When we got there a cleaning staff person let us in but we had no code to enter a room. Another guest in the lobby pointed out a small sign on the door to call. The person on the phone emailed me the code and said I hadn’t gotten it earlier because the room wasn’t ready- this was an hour after the stated check-in time. During our four days there we encountered several other people looking bewildered about how to check it- we directed them to the phone number on the door. We needed a box of tissues during our stay but there was no one to ask. We bought some. We stayed here previously when it was Sonder and it was great but this new management needs to figure out a better system. Won’t be back."

"Great place, very clean and lively."

"After considering the reviews I was worried. But my stay was great, especially since I was only in my room to sleep; most of my time was spent out of it. Managed to get early check in at 2:45pm and I think lines form at the elevators because people don’t understand them. "

"The air-conditioning worked very well, I just wish they had microwaves in the room and better Internet. The internet is good but if you want to game on your laptop and a system its only 2.5 GHz. But the place is nice clean and the staff are very helpful."

"Great property and very clean, breakfast was great, also staff very helpful"

"We stopped off at this hotel on our way to Manhattan after a late night flight into LaGuardia. There was nobody at the front desk when we went to check in. The elevator was broken and we were on the eighth floor. Our room was directly outside of the stairs and we were kept awake all night from people going in and out of the stairwell because of the elevator not being in service. There was also nobody around when we went to check out in the morning, causing us to have to wait and miss our connection into Manhattan. The staff was friendly, but they did not have enough people around for the amount of volume. "