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"First time staying here, chose for the location. Excellent customer service on arrival, communal bar area a lovely addition with a pool table. We were able to order food although it was quite late and the food came out well presented. Despite being a big hotel it was very quiet. "

"The experience was amazing, room was clean and breakfast untill our tables got mixed up."

"The staff were amazing and made us feel like we were the only ones there! Room was gorgeous had the sea view, bed was so comfy and the hotel was immaculately clean, would defo stay again"

"Excellent stay"

"They have a small English breakfast and a choice of others. The twin room was large and had a long area for eating snacks and making drinks. The roomy bathroom and the large shower was no messing, just on off and temperature, which stayed constant. The Hunter's chicken was the best I had ever had. Excellent staff, excellent dining, for a three star hotel it is above and beyond."

"All round great place and staff,just parking isn't great"

"The staff as always were brilliant especially the young lady on reception who checked me in. Remembered from last time was very helpful as always. The hotel as always was at a high standard of cleanliness. "

"Reception The staff on reception went out of their way to make our stay exceptional. We travelled to Braintree to celebrate my 80th birthday as our family is somewhat scattered, with our eldest daughter living in Braintree. We had booked 3 rooms and the wonderful reception staff allowed my daughter access to each room to leave special gifts for us and balloons in my room. There was even a birthday card and prosecco from the hotel. Breakfast was delicious and plentiful, with vegetarian sausages for one of my family. In all, nothing was too much trouble. We were able to order taxi's from the hotel to the venue and the bar was open for a nightcap on our return. A huge thank you to all at the Holiday Inn Express Braintree for helping make my birthday so memorable. "

"Good travel stop for a night"