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"Staff are supper helpful "

"Stayed several times now and they are consistently excellent at everything "

"Lovely room. Spacious and clean. Super checkin at midnight. Liked all the staff. Very nice breakfast room. "

"Always a pleasant stay"

"very friendly, efficient staff. Clean comfortable room and a lovely choice at breakfast."

"Room was clean and the food was amazing 10/10"

"Came into Gravesend from London for a friend's funeral. Checked in early without any charge...room was spacious and warm, loved my room as it had the LAKE view, very relaxing. Food (breakfast and lunch) was nicely cooked, fresh and hot. Adequate lighting in room and bathroom. Water temperature was perfect. Beautiful and efficient staff. Thank you 😊 💓. I will be visiting again"

"I had a great stay at the palms. I stayed for four days for a wedding event that took place in the event center. The staff were warm and most especially Nicholas at the front office also the housekeeping team that came in every morning for the room cleaning. The entire team was helpful. The Palms is near Harold Wood station, where you get on the Elizabeth line to take you to Heathrow airport or connect other places in the UK. Amber cabs are available to take you to the train stations or anywhere you want to go. Overall, I had an amazing time and will definitely visit again. "

"Room was clean with the basics provided, including cosmetics in the bathroom, it was perfect for our needs. Air conditioning worked well but the tea / coffee was lacking milk, only two little cartons for two people for a 20 hour period. "