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"Excellent place not far from the main public transport system, Ilford train station about 10minute walk away. The hotel is very clean, the location is quiet and fairly calm with shops around. The staffs were excellent, friendly, supportive and responsive. My room was small, the shower "cabin /cubicle " quite uncomfortable if you are a larger person you would struggle to bend to rub your feet, some disturbances from neighbours rooms with their alarms going off and easily audible... Tv has no Netflix (did not find one, i may be wrong on this). Room may need a small fridge in for short term preservation of fridge items if on longer stay. Overall, a great place to stay, and I highly recommend it. "

"Pleasant staff, comfortable room and a good location for us. We had a meal in the Brew Bar on our first evening and it was nice."

"Reception The staff on reception went out of their way to make our stay exceptional. We travelled to Braintree to celebrate my 80th birthday as our family is somewhat scattered, with our eldest daughter living in Braintree. We had booked 3 rooms and the wonderful reception staff allowed my daughter access to each room to leave special gifts for us and balloons in my room. There was even a birthday card and prosecco from the hotel. Breakfast was delicious and plentiful, with vegetarian sausages for one of my family. In all, nothing was too much trouble. We were able to order taxi's from the hotel to the venue and the bar was open for a nightcap on our return. A huge thank you to all at the Holiday Inn Express Braintree for helping make my birthday so memorable. "

"Very good"

"This was our 3rd stay at the Orsett Hall Hotel we have never been disappointed. We booked a couples spa package, that included afternoon tea.massage, and then relaxing in the steam room jacuzzi and pool. Our suite was so nice clean spacious with a four poster bed. We will be coming back for a 4th visit. "

"We had a very nice stay. "

"Excellent and clean as always "

"Excellent location, plenty of parking space, very helpful staff, good value for money. "

"Staff very helpful "