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"We had an enjoyable two night stay. Desk and porter staff were helpful and pleasant. Check in and out were seamless. The underground parking was easy to access by elevator. Be prepared-the most appropriate term below the first level is grotto. The place is excavated from rock. Not a bad thing, though. The pool and hot tub were enjoyable, with towels provided. The housekeeping staff was responsive. We stayed in the 3 bed suite. 2 Queen beds in a bedroom and a pull our couch in the main area. The pull out was nothing to write home about. Standard thin mattress supported by steel pipes. Perhaps better suited for a lighter person than I or the in-laws. The remainder were way more comfortable, from what I hear. The hotel is situated just outside one of the gates of old Quebec within easy walking distance of restaurants and tourist traps. So whether you are into a coffee and croissant, pizza, or something fancier, you won’t starve. Bring your wallet, though as we routinely spent $150 or more for 3 adults and one child. The food at the hotel steakhouse was good, and service was thorough and professional. That was just under $300 with liquor and dessert. "

"Breakfast was great, little crowded, though"

"Room was great, breakfast was great. Location is great."

"Clean room, friendly staff, great location and close to many parking options."

"J’étais dans les étages élevés et il a fallu bien attendre 15 minutes à faire couler l’eau pour avoir de l’eau chaude. C’est n’etait vraiment pas pratique"

"I didn't try the breakfast but my room kept smelling like food on the first night and I was on the 14th floor. It bothered me. The room was super hot and I tried to lower the temperature. The toilet was so close to the bathroom that you can't properly sit on it. I came one day and all they did was do the bed. The washroom was full of hair on the floor. There were crumbs on the table I had a sandwich on the night before... When I checked out no one asked me if I enjoyed my stay or how it was in the room. The location is the best thing about thos hotel. "

"Continental breakfast was good. Location was amazing. "

"Beautiful clean and friendly. Love our stay. "

"Clean room, nice pool and sauna. Breakfast is well worth it. Parking is terrible. They use a private lot and I had a ton of issues with the technology and cards being down. "