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"Assigned first room hadn’t been made up yet Trudged back to desk for another told me it was an upgrade it was not Beer on tap at bar room temperature bartender couldn’t tell the difference "

"Second time staying at this hotel and second great experience. Clean, comfortable, easy parking, and good location right off the highway. "

"I think this hotel's focus is more on events planned in their event spaces than on the actual guests that are staying in the rooms on the property. We called the restaurant onsite to ask questions/request room service but they hung up the phone on us twice. Requested the free shuttle service to the train station 5 minutes away and the staff responded as if they had no idea what I was talking about. Free shuttle available is listed as part of their amenities both on their website and on their listing on Expedia. They did eventually, begrudgingly offer to arrange a shuttle for us but since we were not guaranteed a return shuttle on the way back to the hotel we decided not to take them up on their offer. The room was clean. The breakfast buffet was minimal. The location was good, safe and suited our needs."

"Hotel was clean and well cared for. Beds and pillows not great. Breakfast was really good"

"n/a"

"This property is excellent….super clean…great breakfast …very convenient location because our son goes to PACE University and plays lacrosse so we stay there at least twice a week. My only complaint is the staff that I have had on my last 4 stays are very unfriendly and not real accommodating. Not really willing to go the extra "

"I stayed in a suite on the fourth floor that was l"

"Everything else was fine except 1. The phone in the room was dead. I could not call the front desk. 2. The blower on the heater was as loud as a small airplane. I had to turn it off and couldnot call the desk internaly to report this. I tried the external phone number of the hotel, and only got a reservation line. So the only way to report that loud blower was to go to the lobby whicch I did not d as it was late. I turned it off"

"Clean room; very small bathroom"