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"The hotel itself and the staff are good, room is basic but spacious. We booked 2 rooms and one of the rooms was a bit chilly which it took 2 days to become warm, also it would be helpful if there is an electric kettle in the room. I am taking a star off because the taxi driver the front desk arranged to take us to the bus terminal was terrible! First, the cost was ridiculous, we were quoted by the front desk for 15000 Chilean pesos from the hotel to the bus terminal (only 8mins away) then when we wanted to pay in dollar because we didn’t have any pesos we were told the cost would be $20 usd. We accepted the cost because we asked for a large car for our group of 3 and 2 large luggages. However the car was very tiny and the driver was rude! it was too compact to fit 3 people, and the driver literally squeezed our rimova luggages hard in the back of the tiny trunk. Should have used Uber instead!"

"Great location, excellent helpful staff,"

"Room was clean, smell of cleaning products was overwhelming, caused coughing upon original entry. Hot tub and sauna had to be scheduled to use at additional charge. Restaurant was good and convenient, staff very nice."

"Excellent staff and clean hotel thanks much"

"The room has very thin walls making it absolutely not private I could literally hear everything that was going on outside and the room next to me. The wall behind my bed was peeling off. The room was awfully small. The showers were disgusting"

"Cozy rooms, kind staff, and yummy welcome drink. Showers are hard to manage temperature (scalding or cold), but that was the only minor issue. "

"A lovely hotel with totally wonderful staff. Really well located near all the restaurants. Only drawback is that breakfast needs a few more options. By Day 5 (you’ll need that many days to properly see the Park and the area), you really need some variation. Perhaps it’s more varied in summer (this was an off-season stay.)"

"Nice clean room, staff were very attentive and helpful, breakfast was simple but good. Great location "

"The staff is very attentive and helpful. The room is clean and comfy. We're very happy with our stay. Highly recommended!!"