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Hotel Costaustralis

3.5 star property
Comfortable hotel with free breakfast and 24-hour business centre
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Hotel Costaustralis

Meeting facility
View from property
Front of property
Premium bedding, down duvets, in-room safe, laptop workspace
Free daily buffet breakfast
Reviews
8.8

Excellent

Popular amenities

  • Breakfast included
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • LaundryLaundryLaundry

Check out the area

Map
Pedro Montt 262, Natales, Magallanes, 6160000
  • Popular LocationCostanera1 min walk
  • Popular LocationPuerto Natales Casino5 min walk
  • Popular LocationPlaza de Armas9 min walk
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Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Soundproofed
Heating
Connecting rooms available
LED TV
Blackout curtains
Down duvet
Premium bedding
Hairdryer
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Triple Room, Sea View

Superior Triple Room, Sea View

Superior Triple Room, Sea View

Highlights

Soundproofed
Heating
Connecting rooms available
LED TV
Blackout curtains
Down duvet
Premium bedding
Hairdryer
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Twin Room, Sea View

Superior Twin Room, Sea View

Superior Twin Room, Sea View

Highlights

Soundproofed
Heating
Connecting rooms available
LED TV
Blackout curtains
Down duvet
Premium bedding
Hairdryer
  • 25 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, Sea View

Superior Double Room, Sea View

Superior Double Room, Sea View

Highlights

Soundproofed
Heating
Connecting rooms available
LED TV
Blackout curtains
Down duvet
Premium bedding
Hairdryer
  • 25 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Puerto Natales

Located in Natales, Hotel Costaustralis is in the city center and on the boardwalk/promenade. The area's natural beauty can be seen at Última Esperanza Fjord and Cueva del Milodon, while Costanera and History Museum are cultural highlights. Discover the area's water adventures with sailing nearby, or enjoy the great outdoors with ecotours, hiking/biking trails, and mountain biking.
Visit our Puerto Natales travel guideOpens in a new window

What's nearby

  • Costanera - 1 min walk
  • Puerto Natales Casino - 5 min walk
  • Plaza de Armas - 9 min walk
  • Mirador Cerro Dorotea - 16 min walk
  • Lago Nordenskjold - 2 min drive

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 9 min drive

Restaurants

  • Restaurante Bahía Mansa - 5 min walk
  • Cafe Artimaña - 6 min walk
  • Pampa Restobar - 6 min walk
  • Baguales Brewery + Restaurant - 7 min walk
  • La Guanaca - 5 min walk

About this property

Hotel Costaustralis

Hotel in the city centre
Consider a stay at Hotel Costaustralis and take advantage of a free breakfast buffet, a coffee shop/cafe and dry cleaning/laundry services.
Other perks at this hotel include:
  • Free self-parking
  • Free bike hire, a round-trip airport shuttle (surcharge) and express check-out
  • Express check-in, a water dispenser and luggage storage
  • Guest reviews speak well of the breakfast, helpful staff and location
Room features
All 110 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • LED TVs with premium channels
  • Wardrobes/cupboards, heating and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Free bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • On the boardwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Building
  • Built in 1994
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LED TV with premium cable channels

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Express check-in available

Check-out

Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Costaustralis
Costaustralis Hotel
Costaustralis Puerto Natales
Hotel Costaustralis
Hotel Costaustralis Puerto Natales
Costa Australis Puerto Natales
Hotel Costaustralis Puerto Natales, Aisen Region, Chile
Hotel Costaustralis Natales
Costaustralis Natales
Hotel Costaustralis Puerto Natales
Hotel Costaustralis Hotel
Hotel Costaustralis Natales
Hotel Costaustralis Hotel Natales

Frequently asked questions

Is Hotel Costaustralis pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Costaustralis?

As of 11 May 2024, prices found for a 1-night stay for 2 adults at Hotel Costaustralis on 12 May 2024 start from AU$175.18, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Costaustralis?

Self-parking is free at this property.

Does Hotel Costaustralis provide a shuttle to the airport?

Yes, there's an airport shuttle.

Hotel Costaustralis Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 228 out of 393 reviews" "
Rating 8 - Good. 109 out of 393 reviews" "
Rating 6 - Okay. 25 out of 393 reviews" "
Rating 4 - Poor. 15 out of 393 reviews" "
Rating 2 - Terrible. 16 out of 393 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay in every way. Staff incredibly helpful and kind.
Stayed 3 nights in May 2024

10/10 Excellent

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality stay. Best location and view.
Stayed 2 nights in May 2024

10/10 Excellent

Julio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Real nice, friendly staff
Stayed 1 night in Apr 2024

2/10 Terrible

Matthew

Travelled with group
Disliked: Staff & service, amenities
Very poor customer service. Latam cancelled our flight and the hotel refused to do a refund. They have ignored contact through expedia for two weeks and finally said no refund. I wouldn't recommend booking here. Property manager avoided contact with exedia. The latam flight cancellation was beyond my control and I was not able to make my reservation. I did contact the hotel as soon as I knew of the flight cancellation. I went to the hotel in person to also explain and they give you the run around about how expedia must do the cancellation but in fact they are responsible and just ignor expedias attempts of contact. I was told in writing a cancellation refund would be processed. I guess since people live so far away, they can just treat people like this.
Stayed 1 night in Mar 2024

10/10 Excellent

Li

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend!
Stayed 2 nights in Mar 2024

8/10 Good

Felicia

Travelled with family
Liked: Staff & service
nice property perfect location
Stayed 1 night in Apr 2024

10/10 Excellent

Aumpika

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Stayed 1 night in Mar 2024

8/10 Good

Ningsheng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with friendly and helpful staff
Stayed 3 nights in Mar 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

General hotel information

Reasons to Book
Onsite Restaurant/Bar & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
3.5