Located in Natales, Remota Hotel is in the suburbs and by the sea. The area's natural beauty can be seen at Última Esperanza Fjord and Cueva del Milodon, while Costanera and History Museum are cultural highlights.
Puerto Natales (PNT-Teniente J. Gallardo) - 7 min drive
Restaurants
Restaurante Bahía Mansa - 3 min drive
Asador Patagónico - 3 min drive
Pizzeria Mesita Grande - 3 min drive
Cafe Artimaña - 2 min drive
Baguales Brewery + Restaurant - 3 min drive
About this property
Remota Hotel
Luxury boutique hotel by the sea
You can look forward to a free breakfast buffet, designer shops on-site and a fireplace in reception at Remota Hotel. For some rest and relaxation, visit the sauna. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a bar.
You'll also enjoy perks such as:
An indoor pool
Free self-parking
A banquet hall, multilingual staff and laundry services
Room features
All 72 rooms include amenities such as safes.
More conveniences in all rooms include:
Down duvets and rollaway/extra beds (surcharge)
Bathrooms with rainfall showers and shower/bath combinations
Wardrobes/cupboards, heating and daily housekeeping
Languages
English, Spanish
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transport
Free uncovered self parking on site
Food and drink
Free buffet breakfast available daily 7:30 AM to 10:30 AM
A bar/lounge
A restaurant
Snack bar/deli
Restaurants on site
Remota
Things to do
Designer stores
Indoor pool
Sauna
Family friendly
Indoor pool
Rollaway/extra bed (surcharge)
Separate bedroom
Snack bar/deli
Conveniences
Limited-hour front desk
Luggage storage
Guest services
Change of bedsheets on request
Change of towels on request
Daily housekeeping
Multilingual staff
Proposal/romance packages
Business services
2 meeting rooms
Spa
Massage
Spa services
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
More
2 floors
Banquet hall
Built in 2007
Fireplace in lobby
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Down comforter
Rollaway/extra bed (surcharge)
Bathroom
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels
Entertainment
HDTV
More
Heating
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18
Check-out
A late check-out fee will be charged
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Renovations and closures
The property is closed during May, June, July, and August.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Cots (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
We have included all charges provided to us by the property.
Optional extras
A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a security system
We should mention
This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Hotel Remota
Remota
Remota Hotel
Remota Hotel Puerto Natales
Remota Puerto Natales
Remota Puerto Natales, Aisen Region, Chile
Remota Hotel Natales
Remota Natales
Remota Hotel Puerto Natales
Remota Hotel Hotel
Remota Hotel Natales
Remota Hotel Hotel Natales
Frequently asked questions
Does Remota Hotel have a pool?
Yes, this property has an indoor pool.
Is Remota Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Remota Hotel?
Self-parking is free at this property.
Remota Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 64 out of 94 reviews" "
10 - Excellent
64
Rating 8 - Good. 16 out of 94 reviews" "
8 - Good
16
Rating 6 - Okay. 5 out of 94 reviews" "
6 - Okay
5
Rating 4 - Poor. 5 out of 94 reviews" "
4 - Poor
5
Rating 2 - Terrible. 4 out of 94 reviews" "
2 - Terrible
4
9.6/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
4/10 Poor
Vasily
Travelled with partner
7 May 2024
Liked: Cleanliness
Disliked: Staff & service, amenities
I had a terrible experience with this hotel. We had to wait for more than 3 hours before we could check-in because the check-in time is only at 3pm. The staff didn't seem to care. Usually, hotels try to help with early check-ins and because the hotel was almost empty, but this was not the case. I cannot recommend this hotel.
Also this hotel has no wifi in the room, sauna was cold, there are no usb chargers or US electric outlets - it was impossible to charge phone or my laptop.
The hotel is impressive! -one of those rare occasions when you get what it says in the tin!! The building is impressive, the spaces are well-lit, comfortable, facilities are good, staff is super-helpful, the food is amazing, the rooms are spacious. The views are great, short walking distance into town; and you are the doorstep of Torres del Paine!
There are a lot of good things about Remota. The rooms are beautifully designed and thought about. Some reviews mention staff not being friendly, but everyone I met was really helpful. The communal spaces are great for lounging around. The food was tasty and the bar is very good.
There are things I would like to see improved:
- Places to refill water bottles without having to ask the kitchen
- Better advertising of snacks and drinks being available from the bar outside of meal times
- The pool needs a shoe area before people come in, so outdoor shoes aren't being worn round the pool itself.
- A wifi booster so that wifi works in all rooms.
There are a couple of issues I had. The website advertises airport transfers from Punta, but when I tried to book I was told it is only during the day and I was on my own. The website also advertises excursions, but again when I actually went to book I was told these are only for guests on the packages. This wasn't an issue because there are lots of tours available locally, but it wasn't what I expected from the website. So I think the website should be updated to make these things clear.
The pool is really nice but was only actually working properly for two of my five days - the others there was unspecified 'maintenance' which meant it was cold and not full to the top as it should have been. This should be advertised better at reception (or ideally avoided!).
I would stay again if some of these things are improved!
Rebecca
4/10 Poor
Mark
11 Mar 2024
Liked: Cleanliness
Disliked: Staff & service
Hot tub was not working.
Mark
Stayed 1 night in Mar 2024
10/10 Excellent
Gordon
7 Mar 2024
Liked: Property conditions & facilities
Nice architecture and rooms
Interesting town with lots of restaurants and a good base for excursions