Skip to main content

Hotel Aquaterra

3.0 star property
Travelers fuel up with a hearty breakfast buffet before heading out to explore the convenient surroundings of this well-positioned retreat

Choose dates to view prices

Hotel Aquaterra serves a breakfast buffet daily and provides in-room WiFi for staying connected. The property features an on-site coffee shop, bar and restaurant, while the attentive staff helps guests make the most of their stay.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar
  • Laundry room
The current price is AU$217
25 Jan - 26 Jan

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Heating
Free rollaway/extra beds
Free cots/infant beds
Hairdryer
Private bathroom
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Heating
Free rollaway/extra beds
Free cots/infant beds
Hairdryer
Private bathroom
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room, 3 Single Beds

Standard Triple Room, 3 Single Beds

Standard Triple Room, 3 Single Beds

Highlights

Heating
Free rollaway/extra beds
Free cots/infant beds
Hairdryer
Private bathroom
Daily housekeeping
  • 15 sq m
  • Sleeps 3
  • 3 Single Beds
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Natales is home to Hotel Aquaterra. The area's natural beauty can be seen at Última Esperanza Fjord and Cueva del Milodon, while History Museum and Costanera are cultural highlights.
Visit our Puerto Natales travel guideOpens in a new window
Map
Manuel Bulnes 299, Natales, 6160000, 6160000

What's nearby

  • History Museum - 1 min walk - 0.0 km
  • Puerto Natales Casino - 3 min walk - 0.3 km
  • Costanera - 4 min walk - 0.4 km
  • Plaza de Armas - 5 min walk - 0.4 km
  • Cueva del Milodon - 11 min walk - 0.9 km

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 9 min drive

Restaurants

  • ‪Baguales Brewery & Restaurant - ‬5 min walk
  • ‪Café Artimaña - ‬3 min walk
  • ‪El Puesto Restobar - ‬4 min walk
  • ‪La Terraza - ‬3 min walk
  • ‪Creperia Café y Té - ‬1 min walk

About this property

Hotel Aquaterra

Property highlights
You can look forward to a free breakfast buffet, a coffee shop/cafe and dry cleaning/laundry services at Hotel Aquaterra. Free in-room WiFi is available to all guests, along with a bar and a restaurant.
You'll also enjoy perks such as:
  • Luggage storage, a computer station and concierge services
  • A 24-hour front desk, tour/ticket information and smoke-free property
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Hotel Aquaterra offer amenities, such as free WiFi.
Other conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Bathrooms with showers and free toiletries
  • Heating and daily housekeeping

Similar properties

Living area
Hotel Big Sur
  • Breakfast included
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk
8.8 out of 10, Excellent, 147 reviews
The price is AU$352
1 Feb - 2 Feb
Hotel Big Sur

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking within 20 metres

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Hotel Aquaterra Natales
Aquaterra Natales
Hotel Aquaterra Hotel
Hotel Aquaterra Natales
Hotel Aquaterra Hotel Natales

Frequently asked questions

Is Hotel Aquaterra pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Aquaterra?

As of 19 Jan 2026, prices found for a 1-night stay for 2 adults at Hotel Aquaterra on 25 Jan 2026 start from AU$216.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Aquaterra?

There is free parking nearby.

What time is check-in at Hotel Aquaterra?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Aquaterra?

Checkout is at 11 AM.

Where is Hotel Aquaterra located?

Situated in Natales, this hotel is within a 5-minute walk of History Museum, Puerto Natales Casino and Última Esperanza Fjord. Plaza de Armas and Costanera are also within 10 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel Aquaterra Reviews

9.2

Wonderful

9.8

Cleanliness

9.8

Location

9.8

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 58 out of 83 reviews
Rating 8 - Good. 20 out of 83 reviews
Rating 6 - Okay. 3 out of 83 reviews
Rating 4 - Poor. 0 out of 83 reviews
Rating 2 - Terrible. 2 out of 83 reviews

Reviews

10/10 Excellent

Orlagh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all brilliant, the area is great and has lots of restaurant options. They provided luggage storage while we did the W and even allowed for earlier breakfast when we needed to leave at 5:30. The rooms were clean and super cosy to come back to after a rainy day.
Stayed 3 nights in Nov 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Simple rooms but clean and uncluttered. Very warm. Great location.
Stayed 6 nights in Oct 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel, beautiful clean rooms and good breakfast in the morning. very walkable to pretty much everything around town
Stayed 1 night in Mar 2024

8/10 Good

Shujie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice and helpful. Location was great.
Stayed 1 night in Jan 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Besides the hotel being beautiful, the staff was very helpful
Stayed 3 nights in Dec 2023

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice small hotel, nothing fancy but comfortable. Walk to everything. Close to restaurants.
Stayed 1 night in Feb 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay Basilio is so nice and helped me with my stay. Nice staff all around. Great hotel!
Stayed 2 nights in Feb 2024

10/10 Excellent

Pieter E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Patagonia family trip

Very friendly and helpful staff. Excellent location. Great breakfast
Stayed 3 nights in Dec 2023

10/10 Excellent

Dusty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Fantastic experience. Wonderful staff, nice rooms and great location. Excellent breakfast included. Quiet at night.
Stayed 2 nights in Mar 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Acquaterra is a gem

Lovely one-night stay at Aquaterra. Everyone working there was friendly and helpful, the room was cute and cozy, and the included breakfast was quite nice.
Stayed 1 night in Nov 2024

8/10 Good

Manon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly and accommodating staff

My mother and I only stayed one night but we enjoyed it. Every staff member was so friendly and eager to make our stay comfortable. We had to check out before breakfast hours since we had a bus to take and they prepared an early breakfast for us. The room was quite small but it was just fine for a night.
Stayed 1 night in Jan 2025

10/10 Excellent

Ana Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite and kind staff, the property delivers what is on the website
Stayed 3 nights in Nov 2023

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great hotel in great location. Very friendly and helpful staff. Rooms were clean and comfortable. Bathrooms were a little small but clean. Free breakfast was excellent. They stored our luggage for free while we hiked the "O". Will definately stay here again when i return.
Stayed 1 night in Nov 2023

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities

Easy stay in Puerto Natales

Service was excellent. We were able to store bags while hiking the W trek, they packed a breakfast “to go”. However, rooms were small. There was a common sitting room that was nice. Cab fare to the bus depot was 2,000 pesos or about $2 USD.
Stayed 1 night in Feb 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I chose to stay at Aquaterra twice because we liked the reviews and the costs. We are glad we did. The location is great, the staff is wonderful, and the breakfast was a solid start to the day. The check in process was easy and the bed was super comfy. The restroom was nice for two people and there was a nice sitting area outside the rooms. The staff was very resourceful and very helpful with all our needs. We would recommend staying at the Aquaterra if you are ever in Puerto Natales. Great stay, great memories.
Stayed 1 night in Feb 2025

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great aervice during a planned city power outage. I felt taken care of and was helped quickly despite no computer or internet available to assist check-in process.
Stayed 1 night in Jan 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was great; rooms were good, but the bathrooms are a bit small. If you get a room at the front of the hotel (as we did) there is a good deal of road noise. It does taper off at 1130PM or so, but is back at 6AM. Breakfast was good.
Stayed 1 night in Feb 2024

8/10 Good

Sibylla

Liked: Cleanliness, staff & service, property conditions & facilities
Like the convenient location to good restaurants eg Bote we appreciated to be able to have earlier breakfast bc of early tours if you have a car either you park on street or there is one parking spot in rear of hotel difficult to park but gets secured by gate Very nice room to relax bc rooms are rather small bathroom needs update and no more plastic shower curtain please think of our environment
Stayed 3 nights in Jan 2025

6/10 Okay

Erfan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pros. Nice and helpful staff, tasteful decoration and design. Near to bars and restaurants. Cons. Very squeaky and uncomfortably small rooms. Overall run down facility (bathrooms, beds, power) No elevator and all rooms are up stairs so you have to carry your luggage through a very narrow stairway. Overall this place could be good with HALF the price, but not at all a 120/night stablishment.

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, centrally located to everything. Great spot in transit to/from Torres del Paine. Late arrivals, early departures are no problema. Many late dinners available within a minute or two walk, such as Afrigonia.
Stayed 1 night in Nov 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice small hotel
Stayed 1 night in Dec 2025

10/10 Excellent

Anirban

Liked: Cleanliness, amenities, property conditions & facilities
Great experience highly recommended
Stayed 3 nights in Dec 2025

10/10 Excellent

Keqin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the breakfast menu was pretty fresh. morning shift staff was especially nice and make us felt welcomed. this location is very convenience to area dinning and shopping with in walkable distance. definitely will recommended to others
Stayed 4 nights in Dec 2025

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Staff excellent. Always paying attention to your needs
Stayed 4 nights in Nov 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great night stay.
Stayed 1 night in Nov 2022