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"Quick check in, although the lobby is very small"

"All the staff were great but especially Jordan the concierge and Josephine in the lounge. They were amazing."

"In my opinion this is the best hotel in Santiago. Rooms are large with stunning views of the Andes mountains. Well kept facilities, well trained staff and a terrace/pool area that’s a true oasis in a very busy city with warm temperatures 9 or 10 months of the year. "

"Nice hotel close to the airport. Friendly staff with great in room service. "

"Clesn room, air conditioning and staff"

"The staff was very helpful with helping us arrange a taxi for the next morning for our early flight back to Santiago. Property was clean and about a 10 minute walk from several dining options if you didn't want to eat in their restaurant. "

"Staff were so helpful and professional, we had an excellent stay. The area around the hotel is walking distance from multiple great options for drinking and eating. We highly recommend!"

"Everything excelente "

"Great location, wonderful views if the lake, easy access to town using taxi or walking. Staff very helpful and friendly."