Polmont Hotels, Falkirk

"They do not have a loading and unloading zone like most hotels, which makes getting your suitcases in and out of the hotel difficult and the parking spots are so narrow that even my compact car had trouble opening the doors on both sides to get in and out of the car. The staff was not helpful with this and overall were unable to answer my questions in a way that made sense. Worst of all, after a long day of traveling I was looking forward to getting into the hot tub but, unlike most hotels I've stayed at, this one closes their hot tub at 9pm and doesn't let anyone in past 8pm. So, I never got to use the hot tub because I couldn't get back to the hotel and into the hot tub or pool by 8pm after eating dinner. The amenities are useless if they aren't available during the times most people want them."

"Simple budget hotel, nothing more nothing less."

"Great food and drink with nice staff. Some rooms could do with a bit of a refresh and modernisation. Little bit expensive for the quality of the room but other than that it was a nice experience."

"Was very disappointed with the lack of shuttle to airport. I booked this hotel for this to find out they had no driver that week . No one informed me if this . I had an exspense I was not expecting. "

"Very cozy, and the dinner and breakfast was excellent. Staff very friendly"

"Beautiful property, helpful staff, and delicious food all helped to make it an enjoyable stay. The proximity to the airport is very convenient."

"In the morning there was no one at the front desk, finally I saw someone and they said to drop off the keys in drop box. Hallways really could have used a good vacuuming, I noticed several small candy wrappers in the hallway"

"Check in was easy. Reception staff was courteous and helpful. The bed was clean and comfortable and the room was spacious. However, the room floors were very dirty. The room smelled like heavy smoke, and a little musty, Especially in the bathroom. There was also an air freshener in the room to cover up the smell but it made it worse. The restaurant looks nice, clean, and presentable, but the food was average and the staff were not very attentive. Overall, not bad for a middle of the road hotel, and has potential to be nice. It just didn’t quite deliver anything over average."

"Muy bueno el lugar, la ubicación, solo que no entiendo cómo una habitación no tenga ventana. Increíble Lo demás exelente"