Pollards Hill Hotels, London

"Beautiful new hotel in a fantastic location on the South Bank - super close to transport options - and really cool, quiet rooms with amazing views over the river and city"

"Beautiful hotel, unbeatable location, and truly wonderful staff. The building itself is stunning — elegant architecture, beautifully maintained, and full of character. The location couldn’t be better: just steps from the Tube and a short stroll to Covent Garden Market, with endless food, shops, and people-watching opportunities right at your doorstep. The rooms were clean and comfortable. Yes, London rooms tend to be on the cozier side, but there was more than enough space to move around without performing suitcase gymnastics. Despite being on a busy street, we heard absolutely no outside noise — which felt like a small miracle in central London. We could occasionally hear the adjacent room through the (locked) adjoining door, but since we spent most of our days out exploring and crashed into bed happily exhausted at night, it was hardly an issue. Breakfast was exceptional — a wide variety of options and a team that made mornings feel genuinely welcoming (not always easy before coffee!). I was celebrating my birthday, and Jean Claude at reception went above and beyond to make it extra special with a thoughtful treat waiting in our room. That kind of personal touch makes all the difference. We would absolutely stay here again when we return — which, after this trip, will hopefully be very soon."

"Clean room, though small. Good location. Easy check in and check out. Charged for extending checkout."

"Large comfortable room with a nice view. Comfortable bed, plenty of room, very quiet. Nice restaurants and wonderful, helpful staff."

"Perfect location to see London. Beautiful at night when tower bridge is lit up. Rooms clean, staff very friendly and breakfast was delicious. Will definitely be back. "

"Fantastic location and modern, clean room. "

"Great staff & great location when you land at Heathrow. Easy to take the train to downtown "

"Room was clean tidy and warm, nice, receptive staff and great location for exploring London."

"Staff were very polite and professional. The property is very clean and well presented. "