Search Plaxtol hotels

"Room had no heating, it was broken. Small oil filled radiator inadequate to heat the room. Asked for another duvet, never arrived. Slept in a jumper! Shocking, wouldn’t stay again! "

"Staff were professional and always willing to assist with needs. Front desk staff are very friendly, and making feel welcome. "

"Didn’t go in the bar"

"Great breakfast and pool"

"Yes"

"The room was clean and the air conditioning worked perfectly, which made for a comfortable stay. However, my check‑in was delayed because Hotels.com sent the hotel incorrect details for my booking — specifically, the wrong first name. As a result, the staff had to spend time verifying that the reservation was actually mine. Everything else on the booking was accurate except for the first name. I’m not sure how this happened, especially since I’ve used Hotels.com to book this same hotel several times without any issues. It would be helpful if this could be looked into to prevent similar delays in the future."

"I always try to stay here when in the area. It's clean, nice rooms, good wifi, pleasant staff, great parking, and the breakfast is lovely (which is the main part when working away). Already booked my next room for when I'm in the area again next month."

"We stayed 1 night at this lovely, cozy and very spatious hotel. The reception staff were very friendly and helpful. We used the indoor pool, jacuzzi and steam room. Not many people there, so we had lots of space. The bathrooms were well equipped (hair dryer and amenities which I loved). When leaving the pool, I passed by the bar which looked lively and fun. Next morning, we had breakfast (English breakfast is their specialty). All good. Then we had a stroll around the property. They have a large patio with tables and chairs, which is surely used in summer. It is located about a 30-minute walk from from East Grinstead station. Easy to get there. I would definitely stay at this hotel again."

"In my room the air con did not work, and the window was on to the main road so it was quite loud. The bed was actually really comfortable, but the shower was not great. The location next to the airport was very convenient. So quite a mixed review."