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"Grate customer service !"

"The staff is very friendly and inviting. The place is clean and well decorated. The amenities are great. "

"Clean "

"Clean, friendly staff"

"Excellent service and food. Rooms could be a tad bigger "

"The rooms were clean, and the staff was courteous. "

"My recent stay at the Hyatt Regency Cartagena was absolutely amazing! It truly is the best hotel in the area. From the moment I arrived, the service was spectacular, with staff going above and beyond to ensure a flawless visit. The amenities are outstanding, especially the pools offering breathtaking panoramic views of the Caribbean sea. The gym was well equipped and clean. My room was great, spotless, and modern, featuring amazing views that made every morning special. Furthermore, the dining was a highlight; the food was amazing with impressive quality and plenty of options to satisfy every palate. This hotel truly delivers on every front, and I highly recommend it for a luxurious and unforgettable Cartagena experience. it's also well located near the walled city! "

"This is our second time coming back to stay at this beautiful hotel while in Cartagena. The pool area is absolutely beautiful. The food is delicious and very reasonably priced considering the high quality. We like the location as it is close to tour companies, shopping and restaurants. You can also easily hail a cab to go to the old city. Regarding the rooms, they are always immaculately clean, the beds are extremely comfortable and the service is always excellent. What's not to like???"

" Great staff"