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Reviews of Kubu Kulat Villa

3.5 out of 5
Kubu Kulat Villa
No. 77, Jl. Puri Kulat, Pecatu, Bali

Reviews

6.6
Rating 10 - Excellent. 1 out of 3 reviews" "
Rating 8 - Good. 0 out of 3 reviews" "
Rating 6 - Okay. 1 out of 3 reviews" "
Rating 4 - Poor. 1 out of 3 reviews" "
Rating 2 - Terrible. 0 out of 3 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Property was not as pictured. Allot of mould in villa. Hot water lasts no more than 5 minutes of showering. Nil filtered water supplied to drink. Way over priced. In middle of rainforest and no one informed us no taxi allowed in area. Drop off only. Then you have what they call the Mafia drivers that want to charge rediculous prices to get about. Pool untreated and had to clean and fill ourselves as the property management couldn’t care less. Shame as would be lovely facilities if they pressure cleaned all the mould on the property
Stayed 7 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Getting away from it all
Quiet, clean, and located close to beaches, food, and fun. Great communication with the management and staff.
Stayed 3 nights in Oct 2019
Response from Maureen on 13 Dec 2019
Dear Sir, I really appreciate your great review. We are delighted to serve you as our guest and would like to thank you for taking the time to provide us with such valuable feedback. It is our hope that you will give us another opportunity to serve you again in the future. Best Regards, Maureen

4/10 Poor

Rosane

Travelled with family
Engano
Lugar longe de tudo. Na reserva dizia que tinha café da manhã, porém, quando chegamos, o zelador nos informou do contrário. Não havia um supermercado sequer para fazermos compras. Não houve troca de toalhas, piscina com água turva, utensílios de cozinha sujos e escassos. Fizemos reserva para 05 dias e ficamos apenas um. A pessoa que nos atendeu nem sequer verificou se éramos nós mesmos. Não pediu documentos. Recomendo somente se você quiser se isolar e não ver ninguém. Diferente do informado, não é perto da praia. Aliás, se você está sem carro ou scooter não recomendo.
Stayed 4 nights in Feb 2020
Response from Maureen on 3 Mar 2020
Dear Engano, Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we are very sorry for the inconveniences during your stay. In regards of breakfast, we never have room rate included, but there is an additional charge for this. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Kind regards, Maureen