Overview of Novotel Bali Benoa

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Guest reviews

4.2 / 5Very Good
694 reviews


  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning


Explore the area

Popular LocationTanjung Benoa18 min walk
Popular LocationBali Nusa Dua Convention Centre4 min drive
Popular LocationBali Nusa Dua Theater7 min drive
AirportDenpasar (DPS-Ngurah Rai Intl.)16 min drive

Choose dates to view prices

Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Beach Cabana, Beach Wing, Room

    Beach Cabana, Beach Wing, Room

    Room amenities

    • 49 sq m
    • Ocean view
    • Sleeps 3
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  • Deluxe Room (Garden Wing)

    Deluxe Room (Garden Wing)

    Room amenities

    • 42 sq m
    • Sleeps 4
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  • Room, Terrace (Tropical,1 King Bed, Beach Wing)

    Room, Terrace (Tropical,1 King Bed, Beach Wing)

    Room amenities

    • 44 sq m
    • Sleeps 4
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  • Deluxe Room (Garden Wing)

    Deluxe Room (Garden Wing)

    Room amenities

    • 42 sq m
    • Sleeps 4
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  • Family Room (Garden Wing)

    Family Room (Garden Wing)

    Room amenities

    • 54 sq m
    • Sleeps 4
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  • Room, Terrace (Tropical Terrace Beach Wing)

    Room, Terrace (Tropical Terrace Beach Wing)

    Room amenities

    • 44 sq m
    • Sleeps 4
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  • Villa, 1 Bedroom (Private Pool Beach Wing)

    Villa, 1 Bedroom (Private Pool Beach Wing)

    Room amenities

    • 210 sq m
    • Sleeps 4
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  • Deluxe Room (1 King Bed, Pool Side, Garden Wing)

    Deluxe Room (1 King Bed, Pool Side, Garden Wing)

    Room amenities

    • 42 sq m
    • Sleeps 4
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  • Deluxe Room (Pool Side, Garden Wing)

    Deluxe Room (Pool Side, Garden Wing)

    Room amenities

    • 42 sq m
    • Sleeps 4
    Show more

About this area

Nusa Dua

Located in Nusa Dua, Novotel Bali Benoa is on a private beach. The area's natural beauty can be seen at Tanjung Benoa and Nusa Dua Beach, while Bali Nusa Dua Theater and Garuda Wisnu Kencana Cultural Park are cultural highlights. Travelling with kids? Consider Waterbom Bali and Moon Cot Sari Turtle Farm.

Popular Location

What's nearby

  • Tanjung Benoa - 18 min walk
  • Bali Nusa Dua Convention Centre - 4 min drive
  • Bali Nusa Dua Theater - 7 min drive
  • Nusa Dua Beach - 7 min drive
  • Jimbaran Beach - 12 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 16 min drive


  • Where to eat
  • Uluwatu Restaurant – Pool-view restaurant offering international cuisine. Serves breakfast and lunch daily. Kids' menu available.
  • Cocos Beach Restaurant – Beachfront restaurant with a bar offering international cuisine. Serves lunch and dinner daily. Kids' menu available.
  • Crocokiss Restaurant – Poolside restaurant with a bar offering international cuisine. Serves lunch daily.
  • Nanas Bar – Open daily, happy hour available.

About this property

Novotel Bali Benoa

4.5-star hotel with pools, private beach and full-service spa
Catch some rays on Novotel Bali Benoa's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. All 187 rooms feature thoughtful touches such as pillow menus and bathrobes, along with conveniences such as sofa beds and fridges. Complimentary wireless Internet access and furnished balconies or patios are standard, as are LCD TVs with satellite channels.
Novotel Bali Benoa offers 187 forms of accommodation with a safe and complimentary bottles of water. Rooms open to furnished balconies or patios. This accommodation is furnished with single sofa beds. Beds feature down comforters. A pillow menu is available. 42-inch LCD televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a ceiling fan and blackout curtains. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Property amenities


Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Limited parking spaces
24-hour return airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 14 per person
3 restaurants
1 beach bar and 1 poolside bar
24-hour room service

Things to do

3 outdoor pools
Aerobics classes
Arcade/game room
Bike hire
Billiards/pool table
Children's pool
Fitness centre
Full-service spa
Outdoor tennis court
Yoga classes

Family friendly

3 outdoor pools
Arcade/game room
Babysitting/childcare (surcharge)
Children's games
Children's pool
Children's toys
Dry-cleaning service
Free children's club
Free cots/infant beds
Free supervised childcare/activities
In-room childcare (surcharge)
Laundry facilities
Rollaway/extra beds (surcharge)
Sofa bed


ATM/banking services
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
No lifts
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tennis lessons
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken


Business services

2 meeting rooms
Business centre
Computer station


BBQ grill(s)
Beach loungers
Beach umbrellas
Free pool cabanas
Outdoor entertainment area
Outdoor furniture
Pool sunloungers
Pool umbrellas
Private beachfront location


3 treatment rooms
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Manicures and pedicures
Massage - hot stone
Massage - on the beach
Massage/treatment rooms
Outdoor treatment areas
Spa open daily
Hot tub


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair accessible (may have limitations)


Beach towels
Couples dining
Designated smoking areas
Romance packages available

Room amenities


Climate control (air conditioning)
Blackout drapes/curtains
Ceiling fan
Down comforter
Free cots/infant beds
Pillow menu
Rollaway/extra beds (surcharge)
Sofa bed single


Free toiletries
Toilet paper


42-inch LCD TV
Satellite channels

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water

Outdoor space

Furnished balcony or patio


Connecting rooms available
In-room massage
Iron/ironing board (on request)
Restaurant dining guide
Turndown service



Check-in between 2 PM - 11:30 PM


Check-out before noon

Special check-in instructions

  • 24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.


  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 28.0 per night.
  • Free cots (infant beds)!

Payment types

American Express
Diners Club
JCB International

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 14 per person (approximately)
  • Airport shuttle fee: USD 19 per vehicle (one-way)
  • Rollaway bed fee: USD 28.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. Safety features at this property include a fire extinguisher, a smoke detector and a security system.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Pool access available from 7:00 AM to 10:00 PM Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children aged 15 years old and younger stay for free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Novotel Bali Benoa Hotel Nusa Dua
  • Novotel Bali Benoa Hotel
  • Novotel Bali Benoa Nusa Dua
  • Novotel Bali Benoa
All reviews

Guest reviews


Very Good

5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

very good, friendly staff and really enjoyable location

Stayed 3 nights in Jan. 2020

4/5 Good

  • Liked: Staff & service, property conditions & facilities

The staff and the service in the hotel was amazing. Everyone very kind and helpful, prompt to any needs. All the amenities well looked after. Clean room, pool. Very good food, specially breakfast. Good options to eat in as well. Just a little expensive which makes you consider having dinner outside the hotel. Not ideal when you have kids. The hotel lacks room with comfortable beds for children and infants. A family of 4 if not allocated on the bigger rooms will have to share the bed with a child. Kids pool is very shallow .40mts and bigger pools over 1.20mts, so bigger children must have inflatable toys and be supervised. I’d definitely return though considering location and facilities. Walk distance from many restaurants, supermarket and easy location for cheap transport.

Stayed 11 nights in Dec. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff very very friendly. Great for kids. Garden Wing linen was old and needed renewing as looked dingy.Tropical Terrace was lovely.

Stayed 6 nights in Dec. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 6 nights in Dec. 2019


  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No beach access as claimed in the pictures

The check in was hard, it took for ever for someone to check in. We waited for almost 30 minutes to check in!! The biggest shock that came was on reaching the rooms!! This hotel was booked for it is beach view and direct access. But when we reached the room we were in for a ruse shock. The entire rooms are on the other side of the side with absolutely no beach access or view. We had 3 rooms, in two rooms the air conditioning was even functional. It took 20 calls and 4 hours for these guys to change rooms. The toilet in the rooms were filthy, The linen were old and soiled. No towels. When we asked for the duty manager, the guy never bothered to come online but sent a some crony. Only when we threatened to leave and demanded a full refund did they acted but it took them over 4 hours!! Hotels.com is useless when it comes to handling these situations. Makepmytrip or other portal act quickly as they have a working and efficient call center / hepline

Stayed 4 nights in Dec. 2019