Hanging Gardens of Bali - CHSE Certified

Photo gallery for Hanging Gardens of Bali - CHSE Certified

Primary image
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Terrace/patio

Overview of Hanging Gardens of Bali - CHSE Certified

VIP Access

Hanging Gardens of Bali - CHSE Certified

5.0 star property

4.5/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
Desa Buahan, Gianyar, Ubud, Payangan, Bali, 80571

Explore the area

  • Popular LocationUbud Royal Palace39 min drive
  • Popular LocationUbud Monkey Forest44 min drive
  • AirportDenpasar (DPS-Ngurah Rai Intl.)102 min drive
  • Popular LocationUlun Danu Temple116 min drive

Choose dates to view prices

About this area

Payangan

Located in Payangan, Hanging Gardens of Bali - CHSE Certified is in a rural area and on the riverwalk. Bali Pulina and Campuhan Ridge Walk are worth checking out if an activity is on the agenda, while those looking for area attractions can visit John Hardy Ubud Design Studio and Workshop and Kemenuh Butterfly Park. Discover the area's water adventures with nearby rafting, or enjoy the great outdoors with mountain biking and hiking/biking trails.

What's nearby

  • Pod Origin (Pod Bali Chocolate) - 34 min drive
  • Ubud Royal Palace - 39 min drive
  • Ubud Monkey Forest - 44 min drive
  • Bali Pulina - 45 min drive
  • Ulun Danu Temple - 116 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 99 min drive

Restaurants

  • Warung Kayana - 11 min drive
  • Warung Makan Mardika Nasi Ayam Kedewatan - 11 min drive
  • Akasha Restaurant & Juice Bar - 12 min drive
  • Balinese Home Cooking - 12 min drive
  • Bali Geo - 14 min drive

About this property

Hanging Gardens of Bali - CHSE Certified

Family-friendly hotel with full-service spa and free valet parking
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas is provided, as well as free valet parking, a free area shuttle and a free shopping centre shuttle. Other amenities include a bar/lounge, a coffee shop/cafe and massage/treatment rooms. All 44 soundproofed rooms provide free WiFi, free wired Internet and minibars. Guests will find upscale amenities, such as private plunge pools and deep soaking bathtubs, along with thoughtful touches including bathrobes and slippers.
Hanging Gardens of Bali - CHSE Certified offers 44 accommodations with private plunge pools and minibars. Rooms open to balconies. This accommodation offers separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. Televisions come with premium cable channels. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Payangan hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms, couples treatment room(s) and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including reflexology.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free valet parking on site
  • Limited on-site parking
  • Free off-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle
  • Free shopping centre shuttle

Food and drink

  • Continental breakfast available for a fee daily 8:00 AM–10:00 AM: USD 55 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Free bike hire
  • Full-service spa
  • Outdoor pool
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Free area shuttle
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • Chinese (Mandarin)
  • English
  • French
  • German
  • Indonesian
  • Japanese
  • Russian

Business services

  • Computer station

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bath or shower
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Towels

Entertainment

  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Phone
  • Private plunge pool
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 1:30 AM
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for USD 1500000.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: USD 55 per person (approximately)
  • Airport shuttle fee: USD 100 per vehicle (roundtrip)
  • Rollaway bed fee: USD 1500000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hanging Gardens
Hanging Gardens Hotel
Hanging Gardens Hotel Ubud
Hanging Gardens Ubud
Hanging Ubud
Hanging Ubud Gardens
Ubud Gardens
Ubud Hanging
Ubud Hanging Gardens
Hanging Gardens Bali Hotel Ubud
Hanging Gardens Bali Hotel
Hanging Gardens Bali Ubud
Hanging Gardens Bali
Ubud Hanging Gardens By Orient-Express Hotel Payangan
Hanging Gardens Of Bali Ubud
Hanging Gardens Bali Hotel Payangan
Hanging Gardens Bali Payangan
Hanging Gardens Ubud
Hanging Gardens Hotel Ubud
Hanging Gardens Of Bali Payangan

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 249 out of 356 reviews
5 - Excellent 70%
Rating 4 - Good. 65 out of 356 reviews
4 - Good 18%
Rating 3 - Okay. 28 out of 356 reviews
3 - Okay 8%
Rating 2 - Poor. 9 out of 356 reviews
2 - Poor 3%
Rating 1 - Terrible. 5 out of 356 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

1/5 Terrible

Stayed 3 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

3/5 Okay

Travelled with partner
Outdated front desk staff requires retraining. Villa £600 and they still charge for bottled mineral water. Based only on this factor shall be downgraded to 3 stars. Overcharging for taxi which is $20 if you get it yourself. Mosquitos everywhere, message for management: read about lemon&eucalyptus oil candles or sticks. However views are spectacular.
Stayed 2 nights in Jan 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's one of the best spots I've ever stayed at,and islands are my things. Gotta go for it.
Stayed 4 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anazing
Super amazing great views staff was amazing.
Stayed 1 night in Dec 2019