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SAGARA Villas and Suites - CHSE Certified

Photo gallery for SAGARA Villas and Suites - CHSE Certified

Primary image
Outdoor pool, open 7:00 AM to 7:00 PM, free pool cabanas, pool umbrellas
Terrace/patio
Fridge
Premium bedding, down duvets, minibar, in-room safe

Overview of SAGARA Villas and Suites - CHSE Certified

SAGARA Villas and Suites - CHSE Certified

5.0 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
Jl. Cemara No. 33, Denpasar, Bali, 80227

Explore the area

  • AirportDenpasar (DPS-Ngurah Rai Intl.)23 min drive
  • Popular LocationNusa Dua Beach29 min drive
  • Popular LocationLegian Beach29 min drive
  • Popular LocationDouble Six Beach31 min drive

Choose dates to view prices

About this area

Denpasar

Located in Denpasar, SAGARA Villas and Suites - CHSE Certified is in the city centre and near the beach. The area's natural beauty can be seen at Sanur Beach and Kuta Beach. Bali Orchid Garden and Waterbom Bali are also worth visiting. Discover the area's water adventures with kayaking and waterskiing nearby, or enjoy the great outdoors with hiking/biking trails and ecotours.
Visit our Denpasar travel guideOpens in a new window
Map

What's nearby

  • Mertasari Beach - 8 min walk
  • Pura Blanjong - 9 min walk
  • Nusa Dua Beach - 29 min drive
  • Legian Beach - 29 min drive
  • Double Six Beach - 31 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 25 min drive

Restaurants

  • Beach Breeze - 2 min walk
  • Beach Club Restaurant - 4 min walk
  • Fortune Cookie - 4 min walk
  • Cafe Jepun - 5 min walk
  • Massimo - 5 min walk

About this property

SAGARA Villas and Suites - CHSE Certified

5-star luxury hotel near Sanur Beach
This smoke-free hotel features an outdoor pool, a restaurant and a bar/lounge. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and free train station pick-up. Other amenities include a poolside bar, a coffee shop/cafe and massage/treatment rooms.
SAGARA Villas and Suites - CHSE Certified offers 12 air-conditioned accommodations with DVD players and minibars. Rooms open to balconies or patios. This individually decorated and furnished accommodation has separate sitting areas. Beds feature down comforters and premium bedding. 21-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. An iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include facials and body treatments.

Languages spoken

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle
  • Free train station pick-up shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: IDR 185000 for adults and IDR 185000 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Children's pool
  • Outdoor pool
  • Spa services

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free area shuttle
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Outdoors

  • Free pool cabanas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Body treatments
  • Facials
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 21-inch LCD TV
  • Digital channels
  • DVD player

Food and drink

  • Free bottled water
  • Minibar
  • Fridge

Outdoor space

  • Balcony or patio

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Separate sitting area
  • Slippers
  • Turndown service

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Denpasar
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Hotel
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5 star
5 star
Guest rating 4+
Guest rating 4+

Policies

Check-in

Check-in from 2:00 PM - anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 660000.0 per stay.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: IDR 185000 for adults and IDR 185000 for children (approximately)
  • Airport shuttle fee: IDR 290000 per vehicle (one-way)
  • Airport shuttle fee per child: IDR 0 (one-way), (up to 2 years old)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: IDR 660000.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Kamuela Villas
Kamuela Villas Hotel Sanur
Kamuela Villas Sanur
Sanur Kamuela Villas
Sanur Aston
Kamuela Villas Sanur Hotel
Kamuela Villas Hotel
Kamuela Sanur Hotel Sanur
Aston Sanur
Kamuela Villas And Suite Sanur Bali

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 171 out of 291 reviews
5 - Excellent 59%
Rating 4 - Good. 92 out of 291 reviews
4 - Good 32%
Rating 3 - Okay. 15 out of 291 reviews
3 - Okay 5%
Rating 2 - Poor. 8 out of 291 reviews
2 - Poor 3%
Rating 1 - Terrible. 5 out of 291 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.2/5

Property conditions & facilities

4.5/5

Eco-friendliness
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, amenities
This was once a high-end hotel and it maintains its elegance. You can quibble about minor upkeep issues, but the staff is friendly, attentive and quick to respond to complaints
Stayed 2 nights in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice villa with a private pool. Lots of space to relax.
Stayed 3 nights in Feb 2022

2/5 Poor

Disliked: Property conditions & facilities
We arrived and were shown to a room that was boiling hot, hotter than a sauna. The A/C was turned off when we entered and it seems to have been off for a long time before then. Very uncomfortable experience on a hot day. The staff was thoughtless to do this to a guest.
Stayed 1 night in Jan 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The massage
The compound is good with pool at the center but don’t have beach. Our suite room was smelly at the first day and changed to better room. Thank you. The room bit autdated but the room is big with jacuzzi. Breakfast was ok with options. The coffee was great. The massage was great and cheap,also includes lunch. Overall ok, not great
Stayed 1 night in Sep 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The great on site restaurant,the large rooms,the cleanliness and of course the nice staff.
Stayed 6 nights in Feb 2020

5/5 Excellent

Stayed 13 nights in Feb 2020

4/5 Good

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We liked that it was central to shops and restaurants. As we enjoy walking we found it not too far from the beach. We were disappointed with the cleanliness of one of our bath towels.We returned it to reception as we refused to use....it was very soiled and was supposedly a fresh one for the day! The staff member was very apologetic and embarrassed and they were quick to replace it! A lesson to laundry staff to ensure the linen is in a clean condition before distribution!
Stayed 7 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise
From the moment we arrived, we felt like we were staying with family. Nothing was too much trouble and the stay went above and beyond to make our stay enjoyable. We didn’t want to leave! I can’t wait until our next visit to fabulous Kamuela Villas.
Stayed 4 nights in Jan 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great hotel to stay in Bali! This place is so well organized, spotless clean, bed is so comfortable, room is very very spacious ( 970 sq ft for the suite)! with the amazing jacuzzi, what a bonus! You can also smoking outside within your room property! The staff are so great so nice , so polite , so friendly and helpful! And I’m talking about ALL staff! Even the manager Chef Dhee is so friendly and helpful to us and asking to provide any help or answer any questions if we have ! They’ve made us feeling like a king and a queen at our own palace! OMG! What a amazing stay! I’ll definitely stay at this place when I come back to Bali next time! Thank you, Kamuela ! :)
Stayed 7 nights in Dec 2019