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"The room was clean, the wifi would connect and disconnect often. The biggest issue was that check in was at 2. We showed up at 230 and was asked to wait 2 min for the report on the room being ready. Then told to wait another 10 min. By 330 the room was still not ready and we had to leave for an appointment. Had to leave our stuff in an office. While that turned out fine, it left us thinking about our belongings being uncertain. Not what we expected. "

"Excellent. Would stay sgain"

"Excellent hotel wonderful service"

"Bad quality customer service."

"all was ok - facility is not new, bathroom has a visible worn out, so despite expensive room (158e/night) it was below expectation. Room was big indeed. Breakfast - on the poor side. 0 vegetables, beside grated tomatoes. bread was frozen baked and staff was not coping with morning demand so needed to wait for this. Really breakfast was not worth money. Better buy a sandwich in the vending machine next to elevator."

"Very clean , staff are very friendly, breakfast is good "

"Great hotel. Very welcoming. Clean rooms. Breakfast great. The bar has a great vibe too. My dog was made to feel very welcome. "

"Lovely clean room. Friendly staff (we only spoke to 2 but they were friendly! "

"The room was perfect. The check in process was very overwhelming, they lock up at night and you can’t get in. Was stuck outside in the pouring rain for over 20 min. I called the number but don’t speak Spanish so the older gentleman at the desk hung up on me. I had to get someone to call for me and put them on speaker to talk to him before being able to get in. I was one of 2 stuck outside in the rain unable to get in. Nowhere on your booking does it say you can’t check in in the evening. Throughout the stay the older gentleman at the front desk was so incredibly rude. But the younger gentleman was so kind and helpful. The lights stay off in the stairwells and hallways and are motion sensored, but the sensors only work sometimes. So a few times I was going up or down 3 flights of stairs in the pitch black. Don’t think i would stay here again. "