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"I didn't use it. I only stayed one night."

"Very close to the bus and train station, lovely staff, clean room but a bit too warm even in February and no water kettle in the room, which was a bit surprising. "

"Beautiful, quiet and clean. Nice break from the bustle of Florence. Location is on the other side of the transition stop so get an uber if you have a lot luggage, otherwise it’s about a 35 minute walk if yo have a backpack. Because it’s on the other side, the hotel has a lovely garden with a view of the countryside. Breakfast was included and nice, including the well made cappuccino. "

"Excellent repeat stay. Top-notch staff, beautiful views and rooms, excellent breakfast and on-site dinner restaurant."

"Very beautiful hotel by the city wall,friendly staff and a good breakfast."

"Here is a polished version of your review with improved grammar and structure, keeping your message clear and balanced: --- Great and beautiful place. The food is also very good, and the overall atmosphere is charming. However, the bed was terrible. The mattress was old, and the springs made it very uncomfortable, so I couldn’t sleep well. I’ve stayed in many different hotels and have never experienced such a bad bed. I understand that the concept and vibe of the place are meant to feel historic or classic, but for a property of this level, the bed should match the quality of the rest of the experience. Upgrading the mattresses would make a big difference."

"The best hotel in siena for sure, thank you! "

"Wonderful service, wonderful accomodation, wonderful breakfast. Wonderful "

"A little tired, extremely clean, with an amazing staff"