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"Shops were nearby, the room was a nice size for a double room, the shower door didn't close properly but I don't know if that was our room specifically. The bathroom floor had a water drain."

"Fabulous location! Clean, tidy and a wonderful large room. The property is getting a little old if you compare it to the Auckland property. But overall a good deal"

"No, our room looked out to a dingy parking lot. The hallways, main areas, room were dirty and not attractive at all. The bar and restaurant were empty and not appealing at all. The only redeeming part of the hotel was the walk along the waterfront. Hotel was a complete disappointment. "

"Excellent property. "

"Central location, lots of restaurants close by. Very friendly staff, great rooms. "

"Fair sized room right on the doorstep for City centre, museums, wharfs. Washing machine in Queen suite, and a bigger machine available if required. Spotless. Parking available if booked everyone very friendly. Wifi worked for us no problems. Upgrading air con so will be even more comfortable. "

"Room had no windows, it should have been in the description when booking the room. When it says it has blackout curtains you would also assume it had a window. Super disappointed"

"Windows were filthy very old place that needs a revamp in the rooms the dinner was good in the restaurant "

"Good central position, nice and quiet rooms, comfortable bed just let down slightly by the staff. We hung both towels up for reuse but they took them anyway and only left one, asked early evening for a second towel but it didn’t turn up until the next morning. Breakfast was nice they don’t clear used plates etc away until your table is covered, not what I’d expect from a 5star hotel. "