Novotel Wellington

Photo gallery for Novotel Wellington

Featured image
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains
View from Room
Premium bedding, in-room safe, desk, blackout curtains

Overview of Novotel Wellington

UNESCO Sustainable Travel Pledge

Novotel Wellington

4.5 star property

4.2/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
133 The Terrace, Wellington, 6011

Explore the area

  • Popular LocationWellington Cable Car (Lambton Quay Station)1 min walk
  • Popular LocationCuba Street Mall13 min walk
  • Popular LocationTe Papa (Museum of New Zealand)15 min walk
  • AirportWellington (WLG-Wellington Intl.)14 min drive

Choose dates to view prices

About this area

Wellington

Novotel Wellington is located near the beach and in a walkable area with good shopping. Interislander Ferry Terminal and Zealandia are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Botanic Gardens and Frank Kitts Park. Looking to enjoy an event or a game while in town? See what's happening at Wellington Town Hall or TSB Bank Arena.

What's nearby

  • Wellington Cable Car (Lambton Quay Station) - 1 min walk
  • Lambton Quay - 6 min walk
  • City Gallery Wellington - 11 min walk
  • Cuba Street Mall - 13 min walk
  • Te Papa (Museum of New Zealand) - 15 min walk

Getting around

  • Wellington Station - 10 min walk
  • Wellington (WLG-Wellington Intl.) - 14 min drive

Restaurants

  • Caucus Restaurant — 1 min walk
  • Caucus Bar — 1 min walk
  • Rise - 3 min walk
  • Boulcott Street Bistro - 3 min walk
  • Sushi B - 3 min walk

About this property

Novotel Wellington

Luxury Wellington hotel in Wellington CBD, near Lambton Quay
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Additionally, WiFi in public areas, valet parking and 24-hour room service are on-site. All 139 rooms feature comforts such as premium bedding and pillow menus, while conveniences include fridges and coffee makers. IPod docking stations and 24-hour room service are standard, as are LCD TVs with satellite channels.
Novotel Wellington offers 139 forms of accommodation with iPod docking stations and a safe. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 10.00 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: WiFi (NZD 10.00 per 24-hour period), Wired Internet (surcharge)

Parking and public transport

  • Self parking on site (NZD 25.00 per night; includes in/out privileges)
  • Valet parking on site (NZD 35.00 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: NZD 32.00 per person
  • 1 1 restaurant
  • 1 1 bar
  • 24-hour room service

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Languages spoken

  • Chinese (Mandarin)
  • English
  • French
  • Korean

Business services

  • Business centre
  • Computer station
  • Conference space
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • iPod dock
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 2:00 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: NZD 32.00 per person (approximately)
  • Fee for in-room wireless Internet: NZD 10.00 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: NZD 10.00 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: NZD 10.00 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: NZD 10.00 per 24-hour period (rates may vary)
  • Self-parking fee: NZD 25.00 per night (in/out privileges)
  • Valet parking fee: NZD 35.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property is rated 4 star plus, and is displayed on this page as 4.5 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Novotel Hotel Wellington
Novotel Wellington
Wellington Novotel
Novotel Wellington Hotel Wellington
Novotel Wellington Hotel
Accor Wellington
Novotel Wellington Hotel
Novotel Wellington Wellington
Novotel Wellington Hotel Wellington

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 419 out of 989 reviews
5 - Excellent 42%
Rating 4 - Good. 432 out of 989 reviews
4 - Good 44%
Rating 3 - Okay. 100 out of 989 reviews
3 - Okay 10%
Rating 2 - Poor. 22 out of 989 reviews
2 - Poor 2%
Rating 1 - Terrible. 16 out of 989 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Worse matrass I have ever slept on. Everything else was beautiful.
Stayed 1 night in Jan 2022

3/5 Okay

Travelled with family and small children
Liked: Cleanliness
Room was clean and quiet but service was average. Air conditioning didn’t seem to be working the last night of our stay. No valet parking was available and the self parking building was narrow, tight and horrid to navigate. Daily breakfast was average with not a lot of fresh, healthy diet conscious choices, a lot of processed, fatty or sugar filled options. Staff getting gym hours wrong which meant my 5am alarm was a waste of time because gym didn’t open until 8!
Stayed 3 nights in Jan 2022

3/5 Okay

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
i had worst mattress ever in hotel room. My head was tilted down towards back and caused neck pain. Next day i asked staff to do something about my mattress i don't know what she did but it didn't help. Last night of stay i asked reception to do something about it they changed my room it was little better. 5 days till today still had my neck pain because of mattress😔
Stayed 3 nights in Jan 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience
Stayed 2 nights in Dec 2021

5/5 Excellent

Travelled with family
Liked: Amenities, property conditions & facilities
I didn't like all the stairs I had to climb to get back to the hotel after walking around town ,being elderly I found it quite a challenge , but all in all we had a lovely stay
Stayed 1 night in Dec 2021