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Overview of James Cook Hotel Grand Chancellor

Photo gallery

Guest reviews

4.1/5 Very Good
1,196 reviews
Guests rated this property 4.4/5 for cleanliness.

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationLambton Quay7 min walk
Popular LocationTSB Bank Arena8 min walk
Popular LocationFrank Kitts Park9 min walk
AirportWellington (WLG-Wellington Intl.)19 min drive

Choose dates to view prices

  • Terrace Room

    4.5/5 guest room rating

    Room amenities

    • 24 sq m
    • Sleeps 4
    Show more
  • Club Room, 1 King Bed

    4.5/5 guest room rating

    Room amenities

    • 28 sq m
    • City view
    • Sleeps 2
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  • City Suite, 1 Bedroom, Business Lounge Access, City View

    5/5 guest room rating

    Room amenities

    • 60 sq m
    • City view
    • Sleeps 3
    Show more
  • Premium Room

    4.5/5 guest room rating

    Room amenities

    • 30 sq m
    • City view
    • Sleeps 2
    Show more
  • Family Studio, 2 Double Beds

    5/5 guest room rating

    Room amenities

    • 60 sq m
    • Sleeps 5
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  • Executive Double Room

    5/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 2
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  • Executive Twin Room

    4.3/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 4
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  • Club Studio Suite, Harbour View

    Room amenities

    • 60 sq m
    • Harbor view
    • Sleeps 2
    Show more

About this area

Wellington

James Cook Hotel Grand Chancellor is located near the beach and in a walkable area with good shopping. St Paul's Cathedral and Old St Paul's are notable landmarks, and the area's natural beauty can be seen at Botanic Gardens and Mount Victoria Lookout. Travelling with kids? Make time for Wellington Zoo, or enjoy an event or a match at Westpac Stadium. Kayaking and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and ecotours nearby.

Map
Popular Location

What's nearby

  • Lambton Quay - 7 min walk
  • TSB Bank Arena - 8 min walk
  • Frank Kitts Park - 9 min walk
  • Wellington Waterfront - 9 min walk
  • Carter Observatory - 13 min walk

Getting around

  • Wellington Station - 10 min walk
  • Wellington (WLG-Wellington Intl.) - 19 min drive

Restaurants

  • Whitbys Restaurant — 1 min walk
  • Sojourn Cafe and Bar — 1 min walk

About this property

James Cook Hotel Grand Chancellor

4.5-star, family-friendly hotel, walk to Wellington Central Business District
2 restaurants, 2 bars/lounges and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/café, a conference centre and valet parking. All 268 rooms offer free WiFi and free wired Internet, LCD TVs with satellite channels, and comforts such as premium bedding and pillow menus. Guests will also find 24-hour room service, fridges and minibars.
James Cook Hotel Grand Chancellor offers 268 forms of air-conditioned accommodation with minibars and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Covered self parking: NZD 30.00 per night
Covered valet parking: NZD 30.00 per night
Parking height restrictions apply

Food and drink

Cooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: NZD 9-20 for adults and NZD 9-20 for children
2 restaurants and 1 coffee shop/cafe
2 bars/lounges
24-hour room service
Coffee/tea in a common area

Things to do

Fitness centre

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
In-room childcare (surcharge)
Laundry facilities
Fridge

Conveniences

Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Porter
Tour/ticket assistance
Wedding services

Languages spoken

Chinese
English
Hindi

Business services

Meeting rooms
Conference centre

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Smoke-free property
TV in reception

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Heating
Linens
Pillow menu
Premium bedding

Bathroom

Free toiletries
Hairdryer
Shampoo
Soap
Toilet paper
Towels

Entertainment

LCD TV
Satellite channels

Food and drink

Minibar
Fridge

More

Desk
Free newspapers (weekdays)
Guidebooks/recommendations
Iron/ironing board
Laptop-friendly workspace
Phone

Policies

Check-in

Check-in between 2:00 PM and anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The property is renovating its guestrooms until December 2020 (completion date subject to change).

Renovations and closures

The property will be renovating from 01 November 2018 until 31 March 2021 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for NZD 50.0 per day.

Payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between NZD 9 and NZD 20 for adults, and NZD 9 and NZD 20 for children (approximately)
  • Covered self-parking fee: NZD 30.00 per night (in/out privileges)
  • Valet parking fee: NZD 30.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 50.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitiser.
  • For traveller safety, social distancing measures are in place.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
A credit card imprint is required at check-in. If a valid credit card cannot be produced, a NZD 100 cash bond must be paid at check-in.

We should mention

Parking height restrictions apply

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 star plus, which is displayed on this page as 4.5 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

James Cook Hotel Grand Chancellor Wellington
James Cook Hotel Grand Chancellor
James Cook Grand Chancellor Wellington
James Cook Grand Chancellor
James Cook Wellington

Guest reviews

4.1
Very Good
5 - Excellent
449
4 - Good
547
3 - Okay
141
2 - Mediocre
44
1 - Poor
15
4.4
Cleanliness
4.4
Service and Staff
4.0
Amenities
3.9
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good location Staff were excellent ..............................................

Stayed 1 night in May 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent customer service, will stay here again., the hotel staff were very welcoming. Restaurant food excellent. All up a memorable stay

Stayed 1 night in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great foyer with it easy to get food and beverage whether that be breakfast in the morning or a snack at night. Concierge service was outstanding

Stayed 1 night in Mar 2020

3/5

  • Liked: Cleanliness, staff & service, amenities

Stayed 1 night in Mar 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Mar 2020