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We stayed overnight to be close to the Nuffield Orthopaedic Centre where my wife was booked for surgery. Couldn't find any fault from our arrival to departure.
Our stay was pleasant, friendly staff and shower was amazing, however there were stains on the bedding and could have done with a small fridge in the room but it served a purpose with Hubby in John Radcliffe.
Louise
Stayed 4 nights in Mar 2024
Response from Duty Manager on 13 Mar 2024
Thanks for the review and apologies for the situation with the linen. We have had problems with linen that we hire from a company. Saying that staff should be vigilant to report any stained linen as a reject.
8/10 Good
Elen
Travelled with partner
29 Feb 2024
Liked: Cleanliness, staff & service, amenities
Staff were bery helpful and friendly. There was free parking at the property and next door so we had no issues parking. However the shower had very weak water pressure and was really stiff so we coudn't adjust the head. Also the floor boards in the room uosators were very loud sp every time the people upstairs were moving around it would wake us up. Apart form that the stay was nice but we didnt sleep well because of the noisy floorboards, but the area itself was quite.
The hotel is good everything is clean.
For breakfast you have to call them one day in advance if you want breakfast.
They only major issue is that they turned off the heat during the night, and it was a bit cold, there is an electric oil filled heater though, but it didn’t heat very well.
Great little hotel in Headington. Clean and tidy, comfortable beds , soft linen , warm heating . Helpful staff and free off road parking too.
Only negative was the hot tap on the bath was broken , we turned it on and then it would not turn off. We had to fiddle with it for a while to get it to stop. Needs replacing.
At night, guest house staff will turn off the heating pipe, you are in cold room when wake up to toilet. And far from place u wan to go eating or Jalan Jalan ( around 1pm walk distance). If more than 50£/night, definitely not worth to it, take note, pals. Happy tour, happy travel holiday!
Zhan
Stayed 2 nights in Dec 2023
Response from Duty Manager on 11 Dec 2023
Thank you for raising your concerns, we provide electric heaters in the rooms for guests to use while central heating is not on. Most of our guests do not like heating on at night time, so we switch it off unless temperature is below 3 degrees then we leave it on at the guided temperature. We are ten minutes walk away from London Road where there are many eating places.
8/10 Good
John
3 Dec 2023
Liked: Cleanliness, staff & service, amenities
Small room and bed too close to wall. Bathroom heating poor. Shower good. Bathroom ceiling not finished. Water noise from ajoining room staff courteos and friendly. Would stay sgain perhaps in different room.
My stay was fine; luckily my room was at the back and therefore quiet. The owners/staff were very friendly. My loo seat kept coming off, but the owner said they will fix it.
The bus stop was very close, which was good. Beware of Oxford traffic and plan plenty of time for the journey into the centre.
We had what would appear to be a family room in the annexe to the rear. Good beds, Small kitchenette area with table and chairs for four. Sizeable shower / w.c. room. We did not partake of the breakfast, which was at extra cost.
On site / adjacent parking for about 9 cars, although it might be tight for chunkier cars.
Overall perfectly acceptable accommodation.
I did think the administration a little over the top including on-line registration before arriving.
My room (a triple) was at the back with its own front door. Nice and clean, comfortable beds and nice to have a fridge, microwave, toaster and kettle and very generous tea,coffee and milk supplies.
Very friendly and helpful. Very clean and tidy, breakfast was good. The chairs though were a little uncomfortable.
The toilet seat in my room needed to be fixed, it was a little loose. I would stay there again happily.
Quick entry & check-in. Some confusion about inclusion of breakfast. No elevator so had to carry our bags up 2 flights of narrow stairs. Only took in our carry-on luggage. Comfortable bed & amenities we needed.
Solo American traveler on a budget. This hotel was perfect for me. Clean, fairly spacious room and friendly staff. Only downside is the doors are thin, so I could hear every person on my floor entering/exiting their rooms. Would recommend if staying in the Oxford area!
Trent
Stayed 1 night in Apr 2023
Response from Duty Manager on 1 May 2023
Thank you for the feedback and your review. We will look into your comment.
Great place to stay at Oxford. Extremely helpful and kind staff and management. very comfortable bed. bus to the city centre just a block away. Particularly recommend the Double Studio room with kitchenette - a real steal🤗
We stayed for one night and had everything we needed. The bedroom was comfortable and the bathroom was clean.
The breakfast in the morning was great, a large selection to choose from with the buffet and your choice of toast with eggs or beans if you want it.
Overall a very pleasant stay.
2nd time I've stayed here on business. Good value overall. Warm & comfortable. Friendly, polite service. Breakfast choice could be better (only a choice of type of egg on toast and Continental), although it was included in the price. Although there is parking it is limited to only 3 spaces. Overall would recommend.
Ian
Stayed 1 night in Feb 2023
Response from Duty Manager on 11 Apr 2023
We appreciate your positive feedbackLook forward to your next visit
There was damp problems under the window and on the ceiling , the tv was literally falling off the wall and very slanted , the picture frames were terribly dusty and the entire place smelled of indian food . On a brighter note the bed was extremely comfortable !
Mercedes
Stayed 2 nights in Jan 2023
Response from Duty Manager on 25 Jan 2023
Thank you for the review and please accept my apologies for the cooking smell, duty manager has been briefed to take care of it in future. The room you stayed in had not been used for few days and should have been aired and inspected before your arrival. Due to the cold weather, with windows shut, condensation can be a problem. Our house keepers take pride in cleanliness and the rooms are cleaned to a high standard. Apologies for the bracket of the TV which is loose and should be fixed as soon as our maintenance person returns from holiday.
Just one issue--the booking included `free' continental breakfast. On arrival my husband was informed that there was no breakfast. This was disappointing and he had to head off elsewhere to find something to eat. I went without.
Otherwise all was well, and we would stay at The Conifers again. Thank you.
Susan
Response from Duty Manager on 28 Dec 2022
Thank you for the review.With all due respect, may I please ask you to check details of your reservation in the e mail that you would have received at the time booking was made. Booking is for room only. We are offering room only from 19th December up until and including 20th January 2023.
Unfriendly and rude duty manager. When we arrived we were told the studio room we had booked and paid for was not available. We were given a smaller inferior room - no apology or refund given despite the room being cheaper.
Stephanie
Stayed 3 nights in Dec 2022
Response from Duty Manager on 28 Dec 2022
Further to various e mails and telephone conversations in which we tried to explain that due to unforseen circumstances, we were able to accomodate you into an alternative room that is charged at the same rate, I am sorry that you still feel that way. We did offer a discount for future bookings as a goodwill gesture. You may take us up on that offer any time in the future.
10/10 Excellent
Julian
28 Nov 2022
Julian
Stayed 1 night in Nov 2022
Response from Duty Manager on 30 Nov 2022
Thank you for your kind review, it will definitely encourage and reqard our staff.
It was a homely experience with friendly breakfast staffs. Take note that there are only 3 parking lots so it's first come first serve. There are about 2-3 more private lots at the back but subject to availability. No staff available after 9pm so get your queries done early. No aircon either so it gets stuffy on hot days.
JENN
Stayed 2 nights in Aug 2022
Response from Duty Manager on 24 Aug 2022
Thank you for your feedback and glad to know that you enjoyed the hospitality of our breakfast staff.There are 6 parking spaces on-site with the option of double parking in total 8 cars can be parked comfortably.We have additional 4 spaces in the two adjacent properties. Parking is on first come first serve basis.