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"There would have been no need for customer service as we were late arriving guests. But a quick phone call to the office left me feeling confident in my choice (of motel) and cared for, personally. I had four kids with me so this was reassuring and helped me relax into the drive with knowledge of safe and ‘pre warmed’ room. The ground floor room combo we enjoyed was simple and perfect for our needs. There was a baby crying sporadically next door but sound insulation was adequate and we all slept well. I’d recommend it to anyone."

"Very good quite aria "

"I love the çreek that runs through the property"

"Good"

"Close to the town centre, and was quiet. Cleaning behind furniture and on top of shelving was not done, as very dusty, otherwise nice room."

"Beautiful tranquil spot by the river. The cabin had everything we needed and was close to Bright and Mt Buffalo, and the staff are super lovely. Will definitely stay again!"

"Modern motel with a touch of class that is incredibly clean, comfortable and warm. Communication was great and it was easy to arrange a late check in and early check out. Wish we could've stayed longer, and will definitely stay again when we're in the area! Any motel looking to refurb should look at Hara Hotel as a beautiful example of what can be done! "

"Clean and nice "

"Very nice place for family"